Head of WWPS Sales Planning, AWS WWPS SSBO Business Operations

Amazon • Arlington, VA

4d • Onsite

About The Position

The Manager, Central Sales Planning (CSP) is responsible for leading a cross-functional team that drives the strategic evolution and operational excellence of Worldwide Public Sector (WWPS) planning mechanisms. This role is pivotal in transforming the current sales planning function to better support the rapidly growing WWPS business. As a strategic leader within SSBO (Sales Strategy & Business Operations), the manager will provide direction and oversight to the CSP team, ensuring alignment with broader business objectives and growth priorities. Collaboration with worldwide sales planning leadership is key to identifying and prioritizing initiatives that enhance sales planning capabilities and drive operational efficiencies. A performance measurement framework will be established to track the effectiveness of sales planning mechanisms, fostering continuous improvement and contributing to strategic documents and data analysis. The role involves leading a team of functional experts focused on standardization, automation, and scalability across core sales planning processes like annual planning, in-year planning, and revenue planning. Empowering the team to identify and pilot innovative solutions using industry best practices and emerging technologies is crucial. Fostering a culture of learning and development will enable the team to expand their skills and expertise. Ensuring operational excellence, the manager will oversee the CSP team’s delivery of high-quality, timely, and effective support to field sales operations (FSO) teams across all geographies, industries, and sales segments. Establishing effective communication and collaboration channels between the CSP team and FSO teams is essential for knowledge sharing, problem-solving, and best practice exchange. Managing the implementation of the CSP team structure and transition plan, including change management and seamless integration with the broader SSBO organization, is also a key responsibility. The role requires cross-functional collaboration with other WWPS and AWS stakeholders, such as Sales Planning & Compensation, Sales Planning Tools, and AWS Global Sales (AGS), to align on planning requirements, drive operational consistency, and optimize decision-making. Representing the CSP team in strategic discussions and advocating for the sales planning function's needs are important aspects. Driving advancements in sales planning and operational efficiency through a culture of transparency, accountability, and continuous improvement within the CSP team and across the SSBO organization is the ultimate goal.

Requirements

• 4+ years of people management experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
• Experience in people management
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience using Salesforce or other CRM tool

Nice To Haves

• Experience designing business processes
• Experience in multiple organizational functions such as compensation, forecasting or organizational development
• Experience working within a high-growth, technology company
• Master's degree or equivalent

Responsibilities

• Lead a cross-functional team driving strategic evolution and operational excellence of WWPS planning mechanisms.
• Transform the current sales planning function to support the WWPS business growth.
• Provide direction and oversight to the CSP team, ensuring alignment with business objectives.
• Collaborate with worldwide sales planning leadership to identify and prioritize initiatives for enhanced sales planning capabilities and operational efficiencies.
• Establish a performance measurement framework to track sales planning effectiveness and foster continuous improvement.
• Contribute to strategic documents (e.g., operating plans and executive escalations) and data analysis.
• Lead a team focused on standardization, automation, and scalability across core sales planning processes (annual planning, in-year planning, revenue planning).
• Empower the CSP team to identify and pilot innovative solutions leveraging industry best practices and emerging technologies.
• Foster a culture of learning and development within the CSP team.
• Oversee the CSP team’s delivery of high-quality, timely, and effective support to field sales operations (FSO) teams.
• Establish effective communication and collaboration channels between the CSP team and FSO teams.
• Manage the implementation of the CSP team structure and transition plan, including change management.
• Partner with other WWPS and AWS stakeholders (Sales Planning & Compensation, Sales Planning Tools, AGS) to align on planning requirements and drive operational consistency.
• Represent the CSP team in strategic discussions and decision-making forums.
• Drive advancements in sales planning and operational efficiency through a culture of transparency, accountability, and continuous improvement.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager