Manager, Central Processing/Distribution

REGIONAL ONE HEALTH•Memphis, TN

3d•Onsite

About The Position

Responsible for the overall operations, administration, planning, and fiscal viability of centralized decontamination, sterilization, and distribution of instruments, supplies, and surgical case carts in accordance with infection control practices and standards. Directs purchase request processing and billing functions for surgical services, and collaborates with hospital staff, physicians, and vendors to deliver quality services safely and cost-effectively while ensuring compliance with organizational and regulatory requirements. The role plans and manages Central Supply and Case Cart Operations; oversees the receipt, storage, and distribution of supplies, materials, and equipment; maintains service levels for sterilized items; and ensures appropriate supply availability across hospital and clinic areas. It oversees revenue capture and traceability for specialty implants and other implantable devices, maintains accurate ordering, pricing, contract, and patient-charge data, and manages departmental budgets, inventory, records, and reports. The manager establishes and evaluates quality and infection-control standards, implements sterilization protocols, monitors quality control, and supports continuous improvement. The position also directs, develops, and motivates staff, supports ongoing training and education, resolves operational issues, and communicates relevant activities, risks, and opportunities to the Executive Director, Perioperative Services. The role models Regional One Health’s mission and values.

Requirements

Bachelor’s degree; a healthcare-related bachelor’s degree is required for the listed RN, CST, or ORT pathway.
At least three years of progressive sterilization practices or related experience.
At least one year of administrative or management experience.
Current certification in sterilization/equipment processes, required upon hire.

Nice To Haves

Previous experience in progressive inventory management practices.
Experience in a union environment.

Responsibilities

Apprise the Executive Director, Perioperative Services of activities, relevant internal and external market changes, threats, and opportunities, and present action plans.
Coordinate and communicate with administration and other departments to ensure supplies and services meet professional, ethical, and legal standards.
Communicate with physicians, sales representatives, and other departments to maintain an effective and efficient operation.
Develop long-term departmental goals.
Plan, implement, and manage Central Supply and Case Cart Operations to ensure quality processing, distribution, and maintenance of medical and surgical instruments, equipment, and supplies.
Oversee timely receipt, storage, and distribution of supplies, materials, and equipment to hospital areas and outlying clinics.
Ensure revenue capture and patient-specific traceability for specialty implants, specialty beds, prostheses, and other implantable devices in compliance with applicable regulatory requirements.
Maintain the computer database to ensure ordering, pricing, contracts, and patient charges are accurate.
Resolve complaints, conflicts, and operational problems; document resolutions, communicate with applicable parties, and inform the Director of unresolved issues requiring intervention.
Develop and maintain departmental operating budgets for supplies, expenses, and inventory accounts, and maintain statistical reports supporting operating expenses.
Develop and obtain approval for the department capital budget.
Ensure appropriate operation and maintenance of supplies and equipment, including evaluating requests for additional items and arranging repairs or replacements.
Maintain service levels for in-house sterilized items and ensure sterilized instruments and equipment are available as needed.
Ensure adequate supplies of sterilized specialty catheters, instruments, trays, and general supplies for Special Procedures, the Cath Lab, and other areas.
Conduct periodic inventory spot counts and participate in annual physical inventory.
Implement sterilization protocols identified by the Infection Control Department and establish and continually evaluate departmental quality-control and infection-control standards.
Inspect departmental and serviced-area performance to ensure quantity and quality standards are met.
Prepare and maintain departmental records and reports for administrative and regulatory purposes.
Direct, develop, and motivate direct reports; support departmental effectiveness and efficiency and employee involvement in continuous improvement.
Participate in staff orientation and continuing education to develop sterile processing and supply distribution skills.
Monitor quality control and ensure total quality improvement.
Complete required continuing training and education, including department-specific requirements.
Respond to opportunities to improve the work environment and participate in unit-based performance improvement activities.
Attend required in-services, educational programs, conferences, and other meetings.
Support and participate in the organization’s Performance Improvement initiatives and model Regional One Health’s mission and values.