Manager, Center for Inclusive Growth (Research & Insights)
About The Position
The Center for Inclusive Growth is Mastercard's social impact hub, dedicated to ensuring that the benefits of economic expansion reach all segments of society. Through research, data science, grants, and partnerships, the Center promotes equitable economic growth and financial inclusion globally, aligning with Mastercard's mission to be a force for good. The Research & Insights team within the Center's Global Programs team drives programmatic strategies across small business growth, financial health, and 'tech for good.' This team anticipates emerging trends, produces rigorous research in collaboration with external partners, and transforms learning into actionable insights, tools, and knowledge products to enhance program strategy and amplify the Center's impact. The role of Manager, Research & Insights is crucial for accelerating learning, connecting insights, surfacing trends, and driving impact across global programs. This position involves scoping research portfolios, shaping thought leadership, and building the Center's internal learning infrastructure. The ideal candidate will possess strong stakeholder and program management skills, with the ability to collaborate cross-functionally in a fast-paced, high-impact environment.
Requirements
- Comfortable presenting research findings and thought leadership to diverse audiences, including senior executives, external partners, policymakers, practitioners, and industry stakeholders.
- Experience synthesizing complex research, evaluation findings, or programmatic learnings into actionable recommendations, executive communications, or thought leadership products.
- Proven project management skills, with the ability to manage multiple work streams and stakeholders simultaneously.
- Extreme attention to detail and a commitment to excellence, particularly in writing and editing.
- Demonstrated experience in partnership development, planning, execution, and managing stakeholders professionally.
- Familiarity with global development issues, technology, philanthropy, or grantmaking.
- Comfortable using AI-enabled tools to streamline workflows, synthesize information, and enhance the quality and efficiency of work products. Eager to explore emerging technologies and share best practices that strengthen team effectiveness and learning.
- Strong written and verbal communication skills in English, with the ability to create compelling content across digital channels.
- Positive attitude, intellectual curiosity, and a willingness to go above and beyond in a calm and professional manner. Ability to respond quickly and efficiently to urgent requests.
- Low ego and a flexible approach to tasks, including logistical support around key Center convenings.
- Excellent executive stakeholder management and relationship-building skills.
Nice To Haves
- Understanding of program evaluation and M&E approaches for grantmaking organizations a plus.
- Master's degree in public policy, economics, international development, political science, business, or a related discipline preferred.
- Strong candidates will bring experience in strategy consulting, philanthropy, research, public sector, or international development environments.
Responsibilities
- Scope research agenda on inclusive growth topics and manage research partner outputs and deliverables.
- Cultivate relationships with researchers, practitioners, policymakers, and industry leaders to elevate the Center's thought leadership and identify opportunities for collaboration and influence.
- Support and, where appropriate, lead external engagement opportunities, including speaking engagements, panel discussions, roundtables, media interviews, and partner convenings.
- Shape and develop thought leadership that synthesizes research findings, programmatic learning, and emerging trends into compelling narratives for policymakers, practitioners, private-sector leaders, and civil society audiences.
- Partner with Mastercard colleagues across regions and functions to translate research findings into actionable insights that strengthen programs, partnerships, products/services, and ecosystem engagement.
- Support regional and global events where needed to elevate key findings from research and insights portfolio. Curate content for stakeholders on key topics.
- Coordinate with team on reporting on a bi-weekly, monthly, quarterly, and annual basis.
- Prepare briefing materials, talking points, and PowerPoint presentations.
- Actively participate in global team projects and represent research team in cross-team forums.
- Embrace urgent or unexpected projects with enthusiasm and rigor.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
