Manager - Catering Services

Wynn Resorts • Las Vegas, NV

1d • Onsite

About The Position

The Catering Service Manager is a key revenue-driving leader responsible for curating exceptional event experiences while achieving and exceeding sales objectives. This role blends strategic sales expertise with operational precision to deliver elevated, seamless group and catering events aligned with luxury service standards.

Requirements

• High School Diploma or equivalent required
• Exceptional verbal and written communication skills in English, with the ability to present with professionalism and sophistication.
• Minimum of 5 years of progressive experience within an upscale catering, conference services, or luxury hospitality environment
• At least 2 years of experience in catering sales management , with demonstrated success in driving revenue, managing client relationships, and leading event execution
• Strong working knowledge of Microsoft Office Suite
• Proven ability to lead with confidence, exercise sound judgment, and operate effectively in a self-directed capacity within a fast-paced, high-performance culture
• Demonstrated ability to work seamlessly within cross-functional teams, fostering a culture of collaboration and service excellence
• Must be a minimum of 21 years of age
• Ability to obtain and maintain all required work cards, permits, and licenses in accordance with local regulatory requirements at all times

Nice To Haves

• additional education in Hospitality Management, Business, or a related field is preferred
• Multilingual capabilities are highly valued in a luxury, international environment
• industry systems such as Delphi (or similar event management platforms) preferred

Responsibilities

• Proactively solicit, secure, and cultivate catering and group business to achieve defined sales goals, maximizing profitability and long-term client relationships.
• Lead the end-to-end sales and coordination of all catering events, including food and beverage programming, décor, entertainment, and audiovisual elements—ensuring each event reflects a refined, cohesive, and memorable guest experience.
• Strategically upsell and enhance event offerings to drive incremental revenue while maintaining a premium guest experience tailored to each client’s vision.
• Partner closely with culinary, banquet, and operations teams to ensure flawless execution of all events, maintaining meticulous attention to detail and adherence to luxury service standards.
• Provide hands-on support to the Banquet Services team as needed, ensuring service excellence and seamless event delivery during high-volume or complex functions.
• Serve as the primary liaison for clients, delivering personalized service, clear communication, and anticipatory attention to ensure satisfaction and repeat business.

Benefits

• Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED