Manager - Care Transitions (Full Time)

Beth Israel Lahey Health•Burlington, VT

13d•$165,000 - $215,000•Onsite

About The Position

Provides operational oversight, professional guidance, and direction to the Care Transitions team, ensuring services are provided efficiently and effectively. Regularly reviews and revises, as necessary, relevant standards and ensures services performed comply with all hospital, system, and regulatory agency standards. Coordinates provision of services with other nursing and medical functions and serves as a technical resource for departmental personnel. As an expert in the assigned area serves as a resource person to staff and physicians. Plans and administers through the effective management and delivery of care transitions services following all hospital, system, and regulatory agency standards. Assists with ensuring quality, financial, and customer service objectives are met, including data necessary to monitor and measure compliance and continuous improvement. Assists with developing and administering capital and operating budgets to meet departmental goals and objectives. Implements appropriate methods to monitor adherence to budgets and resolve variances. Serves as a technical resource to subordinates in resolving complex problems and investigating and recommending corrective actions in response to incident reports and/or patient complaints. Assists with recommendations for new supplies and minor equipment purchases. Fosters smoothly running case management services and processes through timely and effective resolution of disruptions. Ensures the attainment of objectives through the selection, development, training, and evaluation of care transitions team members. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications, establishing personal networks; participating in professional societies. Performs other related duties as required and directed.

Requirements

Bachelor’s degree
State licensure as a Registered Nurse (RN) in Massachusetts
Four years of professional experience in RN patient care and case management.
BLS

Nice To Haves

Master's degree in business or a health-related field
Two years of experience in supervision
ACM, CCM or CMAC Certification

Responsibilities

Provides operational oversight, professional guidance, and direction to the Care Transitions team.
Ensures services are provided efficiently and effectively.
Regularly reviews and revises relevant standards and ensures services performed comply with all hospital, system, and regulatory agency standards.
Coordinates provision of services with other nursing and medical functions.
Serves as a technical resource for departmental personnel and staff and physicians.
Plans and administers effective delivery of care transitions services.
Assists with ensuring quality, financial, and customer service objectives are met.
Assists with developing and administering capital and operating budgets.
Implements appropriate methods to monitor adherence to budgets and resolve variances.
Serves as a technical resource to subordinates in resolving complex problems and investigating and recommending corrective actions in response to incident reports and/or patient complaints.
Assists with recommendations for new supplies and minor equipment purchases.
Fosters smoothly running case management services and processes through timely and effective resolution of disruptions.
Ensures the attainment of objectives through the selection, development, training, and evaluation of care transitions team members.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Performs other related duties as required and directed.