Care Transitions Coordinator
About The Position
Amedisys, part of the Optum family of businesses, provides home health, hospice, and community-based services. The role develops and maintains referral relationships to support patient admissions and agency growth. It serves as a liaison between the organization and healthcare providers, facilities, and community partners, promoting home health services while ensuring compliance with regulations and payer requirements. The coordinator collaborates with clinical and administrative teams to achieve census and revenue goals while maintaining a focus on patient-centered care. The role requires travel of 50% or more within the assigned territory.
Requirements
- Current RN or LPN license for the state(s) assigned; MSW, LCSW, PT, PTA, OT, OTA, SLP, and PA licenses may be considered in some cases.
- At least 1 year of experience in a healthcare-related business development or outreach role.
- Reliable transportation, a current driver's license, and liability insurance.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Educate healthcare professionals, patients, and families about home care services.
- Develop and maintain relationships with referral sources, including hospitals, nursing homes, and physician offices, to generate leads.
- Coordinate patient admissions with the team, including obtaining documentation needed to complete the referral-to-admission process.
- Conduct on-site visits to assess patient needs and identify barriers to care.
- Maintain accurate records of patient interactions and referrals.
- Achieve admissions, product, and payer-mix goals.
- Meet short- and long-term target account goals.
- Document the minimum expected number of daily sales calls in CRM, including pre- and post-call notes.
- Maintain a complete, current CRM record of targeted referral sources in the territory.
- Attend community events to promote Amedisys.
- Respond to customer complaints in a timely manner.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
