Manager, Care Management Operations

Curana Health, Inc.•Remote,

1d•Remote

About The Position

At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults—and we're looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we've grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. Ranked #147 on the Inc. 5000 list of America's fastest-growing private companies, we're just getting started. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com.

Requirements

Licensed Practical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN)
Proficient computer skills and exhibits knowledge in using various Microsoft Office applications.
Excellent organizational and time management skills with the ability to prioritize tasks.
Willingness to travel to local or out-of-state Senior Living Communities.
Demonstrated strategic thinking with the ability to identify opportunities for process improvement.
Remote position requires a reliable high-speed internet connection.

Nice To Haves

Minimum 2 years in a supervisory or leadership role preferred

Responsibilities

Supervise virtual and on-site care management staff (i.e., licensed practical nurses, registered nurses, and medical assistants), including hiring, training, performance evaluations, and staff development.
Evaluate workload, priorities, and adjust allocation of time and resources to increase efficiency and effectiveness.
Facilitate and lead team weekly meetings to discuss performance, upcoming training, and ensure the team’s alignment on new workflows as applicable.
Review and approve payroll, track attendance, and oversee employee leave, FMLA, and call-offs.
Ensure adherence to evidence-based care coordination practices.
Review and support the development of care plans, ensuring clinical appropriateness.
Collaborate with clinical leaders to align care management activities with organizational goals.
Monitors post-discharge communications to assure continuity of care and prevent unnecessary readmissions.
Partners with the Director of Care Management to ensure adequate staffing and maintain customer satisfaction by implementing and monitoring staff productivity and performance indicators.
Works as a liaison with external organizations to ensure lines of communication are in place for patient engagement and communicates directly with families, physicians, and community providers as needed.
Perform quality assurance audits on virtual and on-site staff.
Other tasks as assigned