Manager, Capability Development and Learning

PEMCO • Seattle, WA

2d • $103,526 - $195,511 • Remote

About The Position

The Manager, Capability Development and Learning leads PEMCO's enterprise learning, onboarding, leadership development, and workforce capability initiatives. This role partners with HR Business Partners and business leaders to identify capability needs and develop learning solutions that improve employee performance, accelerate readiness, and support business strategy. The position serves as PEMCO's lead resource for instructional design, adult learning, learning technology, and learning effectiveness while fostering a culture of continuous learning and development.

Requirements

• Bachelor's degree in Instructional Design, Adult Education, Human Resources, Business Administration, Organizational Psychology, Education, or a related field; or equivalent combination of degree and experience.
• 7+ years of progressive experience in learning and development, instructional design, capability development, or related disciplines.
• Demonstrated expertise in instructional design, adult learning principles, curriculum development, and learning evaluation.
• Experience developing and implementing enterprise learning and leadership development programs.
• Experience designing learning solutions in a regulated environment.
• Experience partnering with leaders and consulting on workforce capability and development strategies.
• Experience leading projects, managing competing priorities, and delivering measurable business outcomes.

Nice To Haves

• Experience within insurance, financial services, healthcare, or other regulated industries.
• Experience with learning management systems (LMS), e-learning development, and digital learning technologies.
• Professional certifications in instructional design, learning and development, facilitation, or coaching.

Responsibilities

• Develop and execute the enterprise learning and capability development strategy aligned with business objectives.
• Partner with HR Business Partners and business leaders to identify current and future workforce capability needs.
• Establish development priorities and capability roadmaps that support organizational goals.
• Serve as a trusted advisor to leaders on learning, development, and workforce capability solutions.
• Lead the design, development, delivery, and evaluation of enterprise learning programs and experiences.
• Oversee onboarding, compliance training, professional development, and leadership development initiatives.
• Ensure learning programs are scalable, measurable, and aligned with business outcomes.
• Foster a culture of continuous learning and knowledge sharing across the organization.
• Serve as the organization's lead resource for instructional design and adult learning methodologies.
• Establish standards for curriculum development, content governance, and learning quality.
• Design and oversee engaging instructor-led, virtual, blended, and digital learning experiences.
• Ensure learning content meets regulatory, compliance, operational, and business requirements.
• Design and facilitate leadership development experiences that strengthen leadership capability across the organization.
• Develop learning pathways and development experiences that support employee growth and career development.
• Facilitate workshops, team sessions, and learning events that build workforce capability and readiness.
• Partner with leaders to identify and address development opportunities within their teams.
• Support strategic initiatives by developing learning and capability-building solutions that help employees adapt to change.
• Assess capability gaps and recommend development strategies that improve organizational readiness and performance.
• Measure learning effectiveness through participant feedback, business outcomes, and workforce analytics.
• Continuously improve programs using data, insights, and evolving best practices.
• Lead, coach, and develop learning team members.
• Manage learning technologies, vendors, consultants, and external learning partners.
• Oversee department budgets and resources to maximize learning impact and effectiveness.
• Evaluate and implement emerging learning technologies and practices.

Benefits

• Medical, dental, and vision plans for employees and their eligible family members with generous employer premium cost shares.
• Employer-paid basic life and accidental death & dismemberment insurance policies.
• Long- and short-term disability benefit coverages.
• Participation in PEMCO’s 401(k) plan with a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
• Vacation and eight (8) paid holidays.
• Four (4) floating holidays.
• Up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status).
• Paid time off for bereavement, jury duty, and employee volunteering in the community.
• Education Assistance Program after one year of service.
• Scholarship program for children of PEMCO employees after one year of service.
• Children’s birthday gift program.
• Flexible Spending Accounts.
• Employee Assistance Program.
• Charitable gift matching.
• Discretionary bonuses.
• Tiered sales commissions and/or incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager