Manager, Business & Travel Operations

TKO•Stamford, CT

About The Position

The Manager is responsible for providing operational, logistical, and administrative support across business operations, corporate travel, events, and strategic initiatives. This role serves as a key partner to leadership and cross-functional teams, ensuring the successful execution of travel programs, operational projects, meetings, events, and day-to-day business activities. The ideal candidate is a highly organized and proactive professional with experience managing complex travel logistics, supporting operational initiatives, and coordinating cross-functional projects in a fast-paced environment. This individual must be comfortable balancing strategic priorities with hands-on execution while serving as a trusted operational resource across multiple business functions.

Requirements

5+ years of experience in operations, project coordination, business operations, travel management, event operations, or administrative support.
Experience coordinating domestic and international travel logistics.
Experience supporting live events, large-scale meetings, or operational programs.
Experience managing multiple projects simultaneously in a fast-paced environment.
Experience supporting senior leaders and cross-functional business teams.
Exceptional organizational, prioritization, and time management skills.
Strong project management and problem-solving capabilities.
Self-starter with a strong sense of ownership, initiative, and accountability.
Ability to anticipate needs, identify risks, and proactively implement solutions.
Excellent verbal and written communication skills with the ability to engage effectively at all levels of the organization.
Ability to manage multiple priorities and shifting deadlines in a fast-paced environment.
High attention to detail with a commitment to accuracy and quality.
Strong interpersonal skills with a collaborative, team-oriented mindset.
Ability to handle confidential and sensitive information with discretion.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Ability to quickly learn and adapt to new systems, technologies, and operational tools.

Nice To Haves

Experience within sports, entertainment, media, technology, or similarly dynamic organizations preferred.

Responsibilities

Provide on-site operational support at domestic and international events, serving as a primary point of contact for travel-related needs and proactively troubleshoot issues as they arise.
Coordinate end-to-end logistics for executives and VIPs as needed, including travel, accommodations, ground transportation, and on-site support.
Support charter travel operations, including passenger manifests, itineraries, and travel documentation.
Manage departmental travel requests for premium events, including headcount tracking, booking deadlines, and stakeholder communications.
Partner with internal and external travel providers to ensure seamless execution of event logistics.
Provide day-to-day administrative and operational support across multiple business functions.
Support planning and execution of operational initiatives, business process improvements, and projects.
Identify opportunities to improve workflows, enhance efficiency, and streamline operational processes.
Prepare reports, summaries, operational updates, and business communications.
Manage sensitive and confidential information with professionalism and discretion.
Handle ad hoc assignments, special projects, and emerging business priorities as required.