Manager, Business Solutions Consultants

iBase-t•,

3d•Remote

About The Position

The Manager, Business Solution Consultants has leadership responsibility for all the Business Solution Consultants in the Professional Services department. This role will partner with other leaders within the organization to ensure optimal collaborative processes are in place to improve our Professional Services Delivery process continuously. This management role will function in a customer-facing capacity to lead and support the Solumina Business Solution Consultants team. Will guide and support change management activities, process engineering, such as Organizational Change Management (OCM) with both internal and external teams. Collaborating with their team, will ensure the quality of all project deliverables while following the Solumina Implementation Methodology (SIM). This includes communicating the delivery standards, procedures, methodology, and desired deployment objectives for each project.

Requirements

Traveling to customer sites, as required, to meet with the customer and align with their expectations
Agile background in Scrum and Kanban
Excellent writing, presentation, and communications skills
Ability to travel domestically and internationally as needed
Bachelor’s degree in IT management, Engineering or Manufacturing or equivalent work experience required
5+ years of experience in project environments implementing enterprise software solutions
5+ years of experience in manufacturing operations and supporting roles
5+ years of experience working with and implementing enterprise-class software solutions
2+ years of experience in managing a team of professional consultants in a remote environment

Responsibilities

Develops and maintains a progressive recruitment, induction, development, and onboarding system to ensure a highly skilled and functioning team
Employs innovative techniques to continually advance the deployment process using SIM
Plans for optimum resource utilization and coordinates with the Resource Manager for resource needs
Ensures their team is driving to corporate objectives and metrics
Plans and conducts personnel performance reviews and professional growth
Contributes to the development and improvement of SIM services standards, processes, and procedures
Leading, growing, and mentoring BSC professionals
Identify and develops leaders for the future
Developing positive relationships with existing and new customer
Maintain a good balance between customer and team needs
Engage in a management consulting role to help client executives lead and support substantial change initiatives within their organizations
Deliver BSC activities to a customer up to 30% of daily job functions.
Deep understanding of Solumina architecture with the ability to deploy to multiple sites.