Manager – Business Processes, SOX

PayPal • Austin, TX

1d • $100,500 - $157,300 • Hybrid

About The Position

The Manager, Business Processes, SOX Program is a key leader in PayPal’s Internal Audit SOX function. The role is responsible for transforming the global SOX business process audit program into a more efficient, technology-enabled, and risk-focused program by leveraging data, automation, and AI. It combines deep SOX expertise and business process knowledge with leadership and innovation, serving as a trusted advisor to senior leadership and strategic partner to the business.

The manager owns end-to-end SOX strategy and lifecycle for business process controls, leads and develops a high-performing team, and builds a high-quality, scalable control assurance framework. The role oversees annual planning, risk assessment, scoping, control evaluations, deficiency remediation, external auditor coordination, co-sourcing performance, and executive reporting. It also identifies opportunities to modernize controls and use AI, analytics, and automation, while assessing risks associated with AI-driven processes. The position partners with Finance, IT, Product, Legal, and Operations and supports SOX readiness for new products, system implementations, and M&A integrations.

The role is based in PayPal’s balanced hybrid work model for the majority of employees: three days in the office and two days at either the office or home workspace. Travel is listed as 0%.

Requirements

• At least 5 years of relevant experience and a bachelor’s degree, or an equivalent combination of education and experience.
• Bachelor’s degree in Accounting, Finance, IT, Computer Science, or equivalent experience.
• Professional certification such as CPA, CIA, CISA, and/or CISSP.
• Proven experience owning and scaling SOX programs, rather than only supporting execution.
• Demonstrated experience modernizing SOX programs through automation, analytics, and/or AI.
• Strong financial process acumen and technical accounting skills.
• Deep understanding of risk management methodologies, frameworks, and principles, such as SOX, COBIT, NIST, CSA, ITIL, and PCI.
• Experience with large-scale system implementations, M&A integration, and/or ERP implementations.
• Project management skills and a desire to drive sustainable change.
• Proven experience leading cross-functional initiatives and high-performing teams.
• Strong interpersonal skills, including teamwork, collaboration, initiative, and integrity.
• High energy, excellent attention to detail, and the ability to prioritize and deliver in a deadline-oriented environment.
• Ability to operate autonomously in ambiguous environments, influence without authority, and balance strategic thinking with execution rigor.
• Proficiency with Excel and PowerPoint.

Nice To Haves

• Prior experience with Optro (formerly AuditBoard) software.

Responsibilities

• Oversee annual SOX planning, including risk assessment, materiality, scoping, and timeline governance.
• Lead, mentor, and develop a high-performing SOX team; coach less experienced team members and foster accountability, innovation, ownership, curiosity, and operational excellence.
• Manage audit assignments, including drafting audit issues and reports, discussing findings with management, and soliciting feedback.
• Own and lead the end-to-end SOX lifecycle for business process controls, including processes such as O2C, R2R, and P2P.
• Partner with external auditors to deliver efficient, high-quality audits with minimal disruption.
• Oversee and optimize the co-sourcing partner model and its performance.
• Oversee the deficiency lifecycle, including identification, evaluation, and remediation tracking; facilitate issue tracking and validate issue closure.
• Evaluate the adequacy and effectiveness of internal controls for regulatory, technology, and business process risks.
• Ensure controls are well designed, scalable, and effective across a complex global environment; drive control rationalization, reduce redundancy, and increase reliance on automated controls.
• Serve as the escalation point and decision-maker for complex control, audit, and accounting issues.
• Lead complex technical accounting and process risk assessments, particularly in areas involving judgment and estimation.
• Develop SOX program reporting, including accurate, consistent, executive-ready materials for the Audit Committee.
• Monitor business and system changes, including new products, acquisitions, and platform changes, and adapt audit plans, approaches, and risk assessments accordingly.
• Identify and implement opportunities to use AI, data analytics, and automation to improve risk coverage and precision.
• Develop a framework to assess and mitigate risks from AI-driven processes, including model governance, data integrity and bias, and explainability and auditability of AI outputs.
• Advise Finance and business leaders on control design, process optimization, and risk trade-offs; provide forward-looking risk insights.
• Lead SOX readiness for new product launches, system implementations such as ERP and financial platforms, and M&A integrations.
• Build partnerships across Finance, IT, Product, Legal, and Operations, and influence decisions at Director, Senior Director, and VP levels.
• Communicate complex control and risk topics clearly and concisely to executives.
• Attract and retain talent, build a pipeline of future leaders, and drive continuous improvement.
• Stay informed about industry and business changes and identify regulatory and technology risks in partnership with relevant teams.
• Develop professional working relationships with colleagues, business units, and support areas.

Benefits

• Generous paid time off.
• Healthcare coverage for employees and their families.
• Resources to support financial security and mental health.
• Annual performance bonus, equity, or other incentive compensation, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager