Manager, Business Operations

Cantor FitzgeraldNew York, NY
15d

About The Position

The Business Operations Manager, Valuation and Advisory reports to the SVP, Finance. This role interacts with most functions within the Valuation and Advisory business including Executive Leadership, Market Leaders, Appraisers, Finance, Regional Coordinators, and Regional Administrators. It will also interact with Newmark Corporate Operations, Accounting, Human Resources, Legal, and Administration. In conjunction with the other Business Operations Managers within the Valuation and Advisory business, this position is responsible for the direction and coordination of all non-market oriented activities for Valuations and Advisory, including the overall management and functional support activities within Valuation such as HR, and the Regional Coordinator and Regional Administrator functions.

Requirements

  • 7-9 years related experience required
  • Previous supervisory or management experience preferred
  • Strong communication skills required
  • Strong computer skills including ability to learn new systems required
  • Ability to multi-task and work with all levels within an organization are required

Responsibilities

  • Hires and Terminations: Includes all aspects of hiring such as creating and closing requisitions in hiring portal, assisting HR recruiters, and screening. For terminations and resignations, involved with exit interviews, responding to questions from employees being terminated, submitting paperwork to HR, and arranging for the exit of the terminated employee.
  • On-boarding Employees: Includes completing and submitting all documentation and forms to HR, requesting new hire set-ups on all company and third-party systems including IT, and arranging for office space. Also requires requesting and getting approval for new employee Business cards and updating the valuation directory and email distribution lists with new hires. Also may provide new hires with expense report training and expense policy questions as needed and respond to questions regarding benefit enrollment.
  • Updating Employee Information: Responsible for filing paperwork with HR for keeping employee related information current in systems. This may include processing legal documents, completing status change forms, and handling paperwork related to promotions, status changes, reviewing headcount weekly, and other employee changes.
  • Regional Coordinators: Responsible for supervision of Regional Coordinators. Assist with any issues and questions that arise with processing revenue. Responsible for managing and approving Regional Coordinators time at the close of each pay period.
  • Office Relocations: Responsible for completing employee related paperwork for the location change, confirming tax location is correct in the system, and confirming updates for the new location are made in the systems.
  • Hourly Employee Time Auditing: Responsible for auditing all hourly employee timecards to ensure they are complete and approved at the close of each pay period, work with employees who missed hours and who experience payroll errors (tax issues, deduction issues, not receiving payroll).
  • Employee/HR Assistance: Assist employees with various issues as they arise including routing IT issues, employee relations issues, leave of absence requests, and 401K and equity questions to relevant parties.
  • Accounts Receivable / Accounts Payable: Provide guidance to Regional Administrators and others regarding Accounts Payable processing and Accounts Receivable applications as questions arise. Work directly with EMDs and SVP Finance on special projects.
  • May perform other duties as assigned.
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