Business Operations Manager

Nu-Art Dental Inc•Brookfield, WI

About The Position

The Business Operations Manager is responsible for the overall operational and financial performance of our Brookfield dental laboratory. This role leads day-to-day operations, assist leaders with P&L performance, and drives continuous improvement while building a high-performing, engaged team. This is a hands-on leadership role ideal for someone who thrives in a manufacturing or production environment, is comfortable with data and financial accountability, and values both results and culture.

Requirements

Bachelor’s degree
5+ years of leadership experience
Proven P&L management experience
Manufacturing or production environment experience
Strong operational, financial, and analytical skills
High integrity, accountability, and professionalism

Nice To Haves

Dental lab, medical device, or healthcare manufacturing experience
Multi-shift or complex operations leadership
Lean / Continuous Improvement experience

Responsibilities

Partner with Lab President to manage the lab’s P&L and EBITDA performance
Participate in daily financial and performance calls with corporate leadership
Monitor labor, expenses, productivity, and on-time delivery and backup payroll if needed
Review operational and financial reports; drive corrective actions
Lead, coach, and develop employees, including frontline leaders
Ensure attendance, performance, and policy compliance
Conduct coaching, performance feedback, and corrective actions
Build a culture of accountability, engagement, and continuous improvement
Ensure consistent quality standards and service-level commitments
Enforce SOPs, safety programs, and company policies
Ensure compliance with OSHA and state workplace safety laws
Maintain building security and customer compliance requirements
Identify and implement operational improvements
Partner with internal teams and customers to resolve issues
Support continuous improvement initiatives across the lab