Manager, Business Operations

TNTP • AL: Alabama, AL

7d • Remote

About The Position

The Strategy and Business Transformation division collaborates to ensure the long-term health of our organization. We partner across divisions to determine how TNTP can sustainably scale its impact in line with its strategic plan, focusing on cross-functional operational, strategic, and financial priorities. Within this division, the Business Operations team provides strategic advising, analysis, and operational leadership in service of TNTP’s revenue and impact goals. As Manager, Business Operations you will oversee and support day-to-day operational, revenue, and financial processes by managing Salesforce opportunities, forecasting and budget tracking, contract and invoicing coordination, and cross-functional data integrity across systems to ensure accurate, timely delivery of fee-for-service and grant-funded work.

Requirements

• Ability to plan and execute smooth operations, work within established systems, develop project plans, and support implementation across multiple workstreams.
• Experience managing competing deadlines, adapting to shifting priorities, and attending to detail while balancing multiple projects.
• Strong analytical skills, including the ability to interpret financial or operational data and communicate insights clearly to a range of stakeholders.
• Experience working across enterprise systems (e.g., CRM, financial planning, grants management) with accountability for data quality and follow-through.
• Ability to work autonomously, collaborate across teams and levels, and manage up effectively.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) required; experience with Salesforce and financial systems such as Workday or Adaptive preferred.
• Professional fluency in English required.

Nice To Haves

• experience with Salesforce and financial systems such as Workday or Adaptive preferred

Responsibilities

• Managing day-to-day business operations processes that support TNTP’s fee-for-service and grant-funded work, ensuring accuracy, timeliness, and data integrity across systems.
• Supporting Salesforce (CRM) opportunity management for assigned portfolios, including creating and maintaining opportunities, entering and updating budgets, uploading documentation, and ensuring completeness and accuracy of data.
• Supporting pipeline and revenue forecasting activities by reviewing and updating opportunities, preparing forecast materials, conducting preliminary budget to actuals analysis, and entering data into financial planning systems.
• Partnering with revenue and finance teams to support contract setup and invoicing, including reviewing simple contracts for alignment with accounting guidelines for revenue recognition and ensuring accurate handoff of contract and invoice details.
• Monitoring grants spending and accounts receivable, flagging risks or concerns, compiling invoicing documentation, and supporting aging follow-up on outstanding receivables as needed.
• Serving as a cross-functional partner to colleagues in revenue, finance, and program teams to ensure consistency and transparency across Salesforce, Workday, and other systems of record, including working across levels of hierarchy and both internal and external environments.

Benefits

• competitive mid-market salaries
• generous PTO
• comprehensive benefits
• range of plans and programs designed to support the physical, mental, and financial wellness of employees and their dependents
• closed the last two weeks of December

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed