Manager, Business Operations - Surgery

The Ohio State University

22h • Onsite

About The Position

Functions as the Business Operations Manager for the Colorectal and General/GI division(s) within the Department of Surgery; directs and manages day-to-day operations of division including all fiscal, human resources, and administrative affairs, activities and functions in conjunction with the business manager; supervises and monitors day-to day activities of 20+ administrative staff and students; provides technical and administrative guidance and coordination to ensure support staff activities and workflow processes are handled in an efficient and timely manner; manages division operating room and endoscopy utilization and mange’s internal block allocations; manages physician clinic template utilization, manages in conjunction with patient scheduling center decision tree logic and algorithms; manages all recruitment and hiring of staff; hires and trains employees that provide faculty support services; administers and manages performance management activities; plans, assigns and monitors individual workloads and completion of work activities; ensures appropriate staffing levels; evaluates, identifies and makes recommendations for changed in staff numbers or structures; serves as a liaison between faculty and clerical staff; manages and oversees faculty appointments, credentialing and annual review, and promotion and tenure activities; conveys directives from division leadership; coordinates and organizes logistics for meetings; coordinates and makes travel and lodging arrangements; collects, prepares and processes requests for reimbursement of expenses; researches, collects and compiles information as requested to develop complex division reports; leads and provides guidance to division staff in the areas of scheduling, IHIS and clinical support staff training; serves as IHIS super user for the divisions, assists administrator with developing clinical-related policies and disseminates to clinical support staff; aid divisional leadership in strategic planning process and for decision making purposes.

Requirements

• Bachelor's degree or equivalent experience
• 5 years of relevant experience required

Nice To Haves

• Advanced degree may be desirable
• 8-12 years of relevant experience preferred

Responsibilities

• Directs and manages day-to-day operations of division including all fiscal, human resources, and administrative affairs, activities and functions in conjunction with the business manager
• Supervises and monitors day-to day activities of 20+ administrative staff and students
• Provides technical and administrative guidance and coordination to ensure support staff activities and workflow processes are handled in an efficient and timely manner
• Manages division operating room and endoscopy utilization and manages internal block allocations
• Manages physician clinic template utilization, manages in conjunction with patient scheduling center decision tree logic and algorithms
• Manages all recruitment and hiring of staff
• Hires and trains employees that provide faculty support services
• Administers and manages performance management activities
• Plans, assigns and monitors individual workloads and completion of work activities
• Ensures appropriate staffing levels
• Evaluates, identifies and makes recommendations for changes in staff numbers or structures
• Serves as a liaison between faculty and clerical staff
• Manages and oversees faculty appointments, credentialing and annual review, and promotion and tenure activities
• Conveys directives from division leadership
• Coordinates and organizes logistics for meetings
• Coordinates and makes travel and lodging arrangements
• Collects, prepares and processes requests for reimbursement of expenses
• Researches, collects and compiles information as requested to develop complex division reports
• Leads and provides guidance to division staff in the areas of scheduling, IHIS and clinical support staff training
• Serves as IHIS super user for the divisions
• Assists administrator with developing clinical-related policies and disseminates to clinical support staff
• Aids divisional leadership in strategic planning process and for decision making purposes

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level