Manager, Business Operations - Financial Planning and Analysis (On-Site)

NorthBay Health • Fairfield, CA

3d • $120,000 - $160,000 • Onsite

About The Position

The Manager, Business Operations - Financial Planning and Analysis is an on-site role in Fairfield, California. The Manager is accountable for effective financial and business operations, including leading financial and operational improvement initiatives, supporting Health System financial improvement goals, and overseeing labor management analysis and labor targets informed by benchmark data and continuous improvement. The position has administrative authority to work with entities across NorthBay Health and is accountable for ambulatory initiatives, operational performance, and collaboration across the organization.

The role oversees operational coordination, KPIs, dashboards, performance improvement plans, workflow effectiveness, and operational data and reporting. It supports process and system improvements, policy development and maintenance, regulatory readiness, audit responses, budgets, forecasting, resource allocation, procurement, and purchasing. The Manager serves as a subject matter expert for operational systems and workflows, resolves systemic issues, and works with technical teams to improve system functionality and data flow.

The position leads cross-functional workgroups and aligns IT, HR, Finance, Credentialing, Clinical Operations, and other departments. It leads and participates in business-driven initiatives and operational improvement projects, tracking milestones and deliverables. The Manager also supports vendor relationships, inventory utilization, regulatory and accreditation compliance, audits, and required documentation.

Candidates must have a bachelor’s degree in Business Administration, a healthcare-related field, or equivalent, and at least three years of related experience. A master’s degree and/or CPA, along with three to five years of progressive staff experience, is preferred. The role requires excellent communication, results-oriented leadership, organization, prioritization, independent work, teamwork, software proficiency, persuasive communication, leadership, relationship-building, and knowledge of regulatory processes including Joint Commission, CMSS, AAAHC, and Title 22. Employees must complete annual organizational requirements such as TB testing, safety training, Corporate Compliance, and HIPAA. The role is expected to demonstrate NorthBay Health’s values and interact professionally with internal and external customers.

The budgeted annual salary range is $120,000 to $160,000, with the maximum associated with 20 or more years of experience. The role is eligible for a management incentive of up to 15% of annualized salary. NorthBay Health offers benefits subject to eligibility requirements, which may include insurance coverage, paid time off, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development, wellness programs, and other listed programs.

Requirements

• Bachelor’s degree in Business Administration, a healthcare-related field, or equivalent.
• Minimum of three years of related experience in the area of responsibility.
• Excellent oral and written communication skills.
• Results-oriented leadership.
• Ability to organize, set priorities, work independently, and function effectively as a team member.
• Proficiency in computer systems and software applications.
• Ability to use persuasive communication, leadership, and relationship-building.
• Knowledge of regulatory processes including Joint Commission, CMSS, AAAHC, and Title 22.
• Completion of annual organizational employment requirements such as TB testing, safety training, Corporate Compliance, and HIPAA.
• Ability to demonstrate NorthBay Health’s values and interact professionally and effectively with internal and external customers.

Nice To Haves

• Master’s degree in Business Administration, a healthcare-related field, or equivalent and/or CPA.
• Three to five years of progressive staff experience with increasing scope of responsibility.

Responsibilities

• Serve as the operational point of accountability for ambulatory initiatives.
• Own KPIs, dashboards, and performance improvement plans.
• Support daily operational workflows across healthcare administrative functions.
• Coordinate scheduling, documentation management, and cross-functional communication.
• Monitor workflow effectiveness and proactively address operational issues.
• Assist with implementing new processes, technologies, and operational systems.
• Identify workflow inefficiencies and recommend improvements to productivity and service quality.
• Support continuous improvement initiatives.
• Compile, analyze, and maintain operational, daily engagement system (DES), reconciliation, and performance reports for leadership.
• Monitor KPIs and identify trends, risks, and opportunities for improvement.
• Ensure the accuracy and integrity of operational data and reporting.
• Own policy development, maintenance, and operational standards.
• Ensure regulatory readiness across ambulatory operations.
• Lead audit responses and corrective action plans.
• Assist with budgets, forecasting, and resource allocation.
• Oversee procurement strategy.
• Serve as a subject matter expert for operational systems, workflows, and data management processes.
• Escalate, resolve, and prevent systemic issues; troubleshoot system and process issues and provide support.
• Collaborate with technical teams to improve system functionality and data-flow efficiency.
• Chair or lead cross-functional workgroups and align IT, HR, Finance, Credentialing, Clinical Operations, and other departments.
• Facilitate stakeholder communication and coordination and support initiatives requiring cross-functional engagement.
• Lead and participate in business-driven initiatives and operational improvement projects.
• Assist with project planning, coordination, documentation, and execution; track milestones and support timely delivery.
• Support purchasing and procurement activities and maintain appropriate inventory levels and operational readiness.
• Assist with vendor relationships, performance monitoring, and issue resolution.
• Analyze inventory utilization and recommend improvements to purchasing processes.
• Maintain required operational and business documentation.
• Support adherence to regulatory requirements, accreditation standards, organizational policies, and compliance programs.
• Assist with audits, documentation reviews, and compliance reporting.
• Support Health System financial improvement initiatives and goals, including labor management analysis and setting labor targets based on benchmark data.

Benefits

• Medical, dental, and vision insurance, subject to eligibility requirements.
• Life, disability, and long-term care coverage.
• Paid time off including vacation, sick leave, holidays, and bereavement.
• 403(b) retirement plan with employer match.
• Education reimbursement for eligible roles.
• Professional development and training programs.
• Employee Assistance Program.
• Wellness programs.
• Recognition programs.
• Shift differentials.
• Market-based compensation review and increases, subject to approval and organizational performance.
• Management incentive eligibility of up to 15% of annualized salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager