Manager, Business Development

The Clearing House•Liberty, NY

26d•$120,000 - $150,000•Hybrid

About The Position

The Business Development Manager will support the Business Development team and scale coverage for service providers, fintechs, and general new non-bank inquiries. This role owns the operating discipline behind the coverage model, including new inquiry decisioning, service provider outreach programs, campaign follow-up, event follow-up, CRM discipline, reporting, account materials, market intelligence and AI-enabled workflows.

Requirements

Bachelor's degree in Business, Finance, Technology, Marketing, Communications, or related field.
5+ years of experience in financial services and payments.
5+ years of experience in business development, customer success, growth operations, product marketing, consulting or market-facing program execution.
Knowledge of the U.S. payments ecosystem, including banks, credit unions, service providers, fintechs, processors, corporates and financial institution technology partners.
Demonstrated ability to translate business priorities into targeted client activity and actionable business recommendations.
Technology literacy, including familiarity with APIs, ISO 20022 concepts, payment network connectivity, fintech platforms, payment hubs, cloud-based tools or similar payment technology environments.
Strong writing, presentation, research and project execution skills, with ability to create clear client-facing and internal materials.
Experience using CRM platforms to manage partner activity and account plans.
Comfort using approved AI and digital productivity tools to improve account research, meeting preparation, market intelligence, and content development.

Nice To Haves

Knowledge of real-time payments, RTP use cases, service provider enablement, FI readiness and corporate or platform payment needs.
Experience working with Product, Marketing or Commercialization teams on go-to-market initiatives.
Experience supporting industry events, webinars, customer advisory sessions or partner engagement programs.
Familiarity with competitor analysis, market research and customer feedback programs.

Responsibilities

Manage new inquiries from service providers, fintechs and other ecosystem participants.
Maintain the scaled coverage model for bank and credit union service providers.
Track which accounts need proactive attention, periodic check-ins, campaign follow-up, reactivation, or light monitoring.
Build and maintain service provider outreach programs, TPSP campaigns, target lists and follow-up plans.
Coordinate service provider follow-ups with clear owners and next steps.
Ownership of business development activity partnering with Marketing and Product on education and campaign execution.
Track competitor activity, market data, client feedback and recurring themes.
Use CRM and AI tools to improve research, updates and market intelligence.