About The Position

The Business Development Manager is responsible for the direction and management of a team of sales and customer service agents who support our Cosmetics & Hygiene site. This role collaborates with the senior management team to develop and define sales strategies for achieving sales goals, manages the Customer Service function in support of sales and client invoicing, and defines, tracks, and manages sales teams KPI/Metrics; financials, activities, pipeline, and prospecting. The goal is to maximize efficiencies of the customer service organization to ensure ultimate client satisfaction.

Requirements

  • Bachelor’s degree in relevant field in science or engineering
  • 7+ years working in business development or sales
  • 3+ years of previous supervisory experience
  • Leadership capabilities
  • Strong verbal and written communication skills
  • Ability to handle multiple competing priorities.

Nice To Haves

  • Master’s degree in relevant field in science, engineering, or business
  • Business development experience in a CDMO environment preferred

Responsibilities

  • Generate leads and sales through client and prospect relationship development.
  • Close sales on prospective clients and maintain functional relationship with major accounts.
  • Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals.
  • Obtain master service agreements with perspective clients.
  • Market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas.
  • Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising, and the Company’s website.
  • Generate proposals for existing clients and prospects.
  • Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization.
  • Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales.
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