Manager, Business Controls

Sallie Mae•Newark, DE
•Hybrid

About The Position

The Manager of Business Controls supports the development, implementation, and testing of internal controls, and monitors, reviews, and reports on the Risk team’s adherence to internal programs and processes. The role supports reporting solutions, training programs, risk systems, and related technologies used by the Risk team. It also facilitates transformational projects by collaborating with other control professionals and driving process improvements, automation, and operational efficiencies. The manager executes processes and controls owned by the Risk Business Controls team, including risk system administration, reporting, training, and document management. The role also helps coordinate and review regulator requests to support the timely and accurate completion of examinations.

Requirements

  • Understanding of internal control frameworks and regulations, including COSO, SOX, and other relevant standards.
  • Ability to collaborate with control professionals to assess, document, and test controls.
  • Strong technical, analytical, and problem-solving skills, including the ability to identify and resolve technical and control issues.
  • Excellent written and verbal communication skills, including the ability to communicate effectively with colleagues and management.
  • Ability to work in a fast-paced, dynamic environment with multiple priorities and competing demands.

Nice To Haves

  • Bachelor’s degree in accounting, finance, or a related field.
  • At least 3 years of experience in internal controls, audit, or a related field.

Responsibilities

  • Support development, implementation, and testing of Risk team internal controls that address risks and ensure compliance with company policies and regulatory requirements.
  • Identify control deficiencies and opportunities for improvement, and work with the team to develop remediation plans and enhancements, including control automation.
  • Review the Risk team’s adherence to programs and processes and provide regular reporting and metrics to Risk team leadership.
  • Execute Risk Business Controls team processes and controls for risk system administration, reporting, training, and document management.
  • Assist with coordinating and reviewing regulator requests to support timely and accurate completion of examinations.
  • Facilitate transformational projects and initiatives affecting the Risk team and other business control functions.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • Generous PTO, floating holidays, and 12 observed federal holidays
  • Support for financial well-being and retirement
  • 401(k) with employer match
  • Comprehensive medical, dental, vision, hospital indemnity, critical illness, and pet insurance
  • Employer-paid short-term and long-term disability and basic life insurance
  • Flexible hybrid working arrangements
  • Paid parental leave and adoption reimbursement programs
  • Free access to on-site staffed fitness centers in Delaware and a gym subsidy for locations outside Delaware
  • Confidential counseling support (EAP), Health Advocacy services, and a wellness program with financial incentives
  • Tuition reimbursement and Family Scholarship Programs
  • Career development and training opportunities
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