Manager - Business Continuity

SHI International•Somerset, NJ

1d•$120,000 - $135,000•Onsite

About The Position

The Manager of Business Continuity oversees daily operations, develops strategic plans, and manages resources to optimize processes and achieve business goals. This role ensures all Business Continuity Management (BCM) components comply with the Firm’s ISO-driven Policy and Standards, and is responsible for developing, implementing, and maintaining business continuity and disaster recovery strategies to enhance organizational resilience. Key responsibilities include collaborating with departments to identify risks, develop response plans, coordinate training, and monitor key performance indicators. As a Subject Matter Expert in Business Continuity, Disaster Recovery, and Crisis Management, the BC Manager reports to the Head of Risk and Resiliency and plays a central role in advancing the BCM Program. This position is based at the SHI Somerset, NJ office, as determined by SHI management.

Requirements

In depth knowledge of business continuity and disaster recovery principles and best practices - Expert
Experience in delivering training and conducting exercises for business continuity and disaster recovery.- Expert/Advanced
Proficiency in business continuity software and tools. - Advanced
Proficiency in project management: Ability to oversee and direct projects to completion, ensuring goals are met and resources are utilized efficiently. - Expert
Excellent analytical, problem-solving, and attention-to-detail skills. - Expert
Proficiency in stakeholder management: Ability to effectively manage and align stakeholders to achieve business objectives. – Expert
Able to clearly present technical information to both technical and non-technical audiences, in both written and verbal formats.- Expert
Completed Bachelor’s Degree or 4 years relevant experience
Prior experience as a BC manager or in a similar role with 7-10 years of experience in BC/DR planning and execution (formal BCM program at a medium to large company)
5+ years of hands-on disaster recovery experience, including creating runbooks and DR plans, executing end-to-end DR exercises, and working with client/server technology, network configurations, data replication, and modern data center environments—including cloud-based recovery solutions.
Proficient in interpreting and creating architectural diagrams to identify gaps.
5+ years of experience as a People Manager.
Knowledge and experience with Business Continuity Management and Information Technology standards and best practices, including governance frameworks (ISO 31000, 27001, 22301, NIST, ITIL, etc.)
Working knowledge and experience with GRC, ITSM tool, BC/DR Planning and Emergency Notification Systems.
MBCI/CBCP Certification (Required)
Must be available to work evenings/weekends, extended hours, and/or on short notice as needed for incident response should an unforeseen event occur.
Ability to travel 25%

Nice To Haves

CDRE (Certified Disaster Recovery Engineer) Certification (preferred)
ITIL Certification (preferred)

Responsibilities

Develop, maintain, and update comprehensive business continuity and disaster recovery plans across all business units, ensuring alignment with industry standards and best practices.
Conduct risk assessments and business impact analyses to identify threats and vulnerabilities and collaborate with stakeholders to develop and implement mitigation strategies.
Stay current on emerging risks, industry trends, and regulatory requirements, ensuring business continuity initiatives remain compliant and effective.
Plan, coordinate, and lead regular training, testing, and disaster recovery exercises, including obtaining stakeholder approval and managing cross-functional teams to ensure organizational readiness and continuous improvement.
Serve as the primary incident coordinator, managing response efforts, communications, and reporting during disruptions.
Monitor, analyze, and report on the effectiveness of continuity plans, recommending and implementing improvements as needed.
Manage relationships with external partners and vendors to support continuity objectives.
Act as a Subject Matter Expert for IT Disaster Recovery, coordinating activities with IT and business partners, and providing technical consulting for complex solutions.
Advise business units on contracts, statements of work, and continuity plans for outsourced services to ensure compliance and alignment.
Administer Risk and Resiliency (R&R) tools/systems, policy and standards, user training, documentation, and data validation.
Support internal BCM governance and operational resilience reviews, website content management, and responses to RFPs and third-party requests.
Oversee and optimize resource allocation for business continuity initiatives.
Coordinate cross-functional teams during crises to ensure a unified and effective response.
Develop succession and continuity plans for key roles and leadership positions.