Business Continuance Management #018

Delan Associates•Clearwater, FL

About The Position

Delan Associates, Inc. is seeking candidates for ongoing opportunities in the Tallahassee, Florida area. The posting describes two Business Continuance Management roles: Manager, Business Continuance (Job #7000) and Business Continuance Specialist (Job #7010). The Manager, Business Continuance implements and integrates enterprise risk management procedures, using knowledge of key IT services to reduce financial loss and maintain critical customer service capabilities. The role ensures business continuance procedures are monitored and tested, coordinates responses to system failures, and proactively develops processes to minimize or eliminate downtime. It also develops service-level risk management agreements with business stakeholders and vendors. This is a middle-level management position working under general direction of senior management, typically managing and mentoring supervisors, project leads, and/or technical staff while leading multiple complex projects as a project leader and subject matter expert. The Business Continuance Specialist develops risk management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks. The role identifies critical points of failure and recommends responses, develops and implements policies and procedures and test plans with IT operational and support groups, and participates in vendor evaluation and selection to ensure service-level agreements meet business continuance planning requirements. This is an intermediate professional role that performs contingency planning and analysis for medium-to-high complexity assignments, contributes to multiple projects, leads business continuance planning components, and may coach junior technical staff.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
  • For Manager, Business Continuance: at least 7 years of IT and business work experience, including management of large-scale IT infrastructure and support functions, risk management, and process re-engineering or improvement.
  • For Manager, Business Continuance: experience managing teams and projects.
  • For Business Continuance Specialist: at least 3 years of IT work experience in information systems support, administration, and risk management.

Responsibilities

  • Implement and integrate enterprise risk management procedures to protect key IT services and reduce financial loss and interruption of critical customer service capabilities.
  • Monitor and test business continuance procedures.
  • Ensure response to system failures and develop processes to minimize or eliminate downtime.
  • Develop service-level risk management agreements with business stakeholders and vendors.
  • Manage and mentor supervisors, project leads, and/or technical staff; lead multiple complex projects as a project leader and subject matter expert.
  • Develop risk management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks.
  • Identify critical points of failure and make recommendations.
  • Develop and implement business continuance policies, procedures, and test plans with IT operational and support groups.
  • Participate in vendor evaluation and selection to ensure service-level agreements meet business continuance planning requirements.
  • Perform contingency planning and analysis, lead business continuance planning components on projects, and potentially coach junior technical staff.
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