Business Continuance Management #018

Delan Associates•Miami, FL

About The Position

Delan Associates, Inc. is seeking candidates for ongoing Business Continuance Management opportunities in the Tallahassee, Florida area. The posting describes two roles in the Business Continuance Management job family: Manager, Business Continuance (Job #7000) and Business Continuance Specialist (Job #7010). The Manager is responsible for implementing and integrating enterprise risk management procedures based on an understanding of key IT services that must be maintained to reduce financial loss and protect critical customer service capabilities. The Manager ensures that business continuance procedures are monitored and tested, system failures are addressed, and processes are developed to minimize or eliminate downtime. The role also develops service-level risk management agreements with business stakeholders and vendors. It is a middle-management role working under general direction of senior management, typically managing and mentoring supervisors, project leads, or technical staff, and leading multiple complex projects as a project leader and subject-matter expert. The posting also describes a Business Continuance Specialist role. This role develops risk management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks to maintain operations during downtime or major disasters. The Specialist identifies critical points of failure and recommends improvements, develops and implements business continuance policies, procedures, and test plans with IT operational and support groups, and participates in vendor evaluation and selection to ensure service-level agreements meet business continuance planning requirements. It is an intermediate professional role involving contingency planning and analysis for medium- to highly complex assignments, work on multiple projects, leadership of business continuance planning components, and possible coaching of junior technical staff.

Requirements

  • For the Manager role: Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
  • For the Manager role: At least 7 years of IT and business work experience, including managing large-scale IT infrastructure and support functions, risk management, and process re-engineering or improvement.
  • For the Manager role: Experience managing teams and projects.
  • For the Specialist role: Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
  • For the Specialist role: At least 3 years of IT work experience in information systems support, administration, and risk management.

Responsibilities

  • Implement and integrate risk management procedures across the enterprise.
  • Ensure business continuance procedures are monitored and tested.
  • Ensure response to system failures and proactively develop processes to minimize or eliminate downtime.
  • Develop service-level risk management agreements with business stakeholders and vendors.
  • Manage and mentor supervisors, project leads, and/or technical staff.
  • Lead multiple complex projects as a project leader and subject-matter expert.
  • Develop risk management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks.
  • Identify critical points of failure and make recommendations.
  • Develop and implement business continuance policies, procedures, and test plans with IT operational and support groups.
  • Participate in evaluating and selecting vendors to ensure service-level agreements meet business continuance planning requirements.
  • Perform contingency planning and analysis for medium- to highly complex assignments.
  • Lead business continuance planning components and potentially coach junior technical staff.
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