Business Continuance Management #018
About The Position
The Manager, Business Continuance is responsible for implementing and integrating enterprise risk management procedures based on an understanding of key IT services that must be maintained to reduce financial loss and preserve critical customer service capability. The role ensures business continuance procedures are monitored and tested, coordinates responses to system failures, and proactively builds processes to minimize or eliminate downtime. It also develops service-level risk management agreements with business stakeholders and vendors. The role operates at the middle-management level under the general direction of senior management. It typically manages and mentors supervisors, project leads, and/or technical staff, and serves as a project leader and subject matter expert across multiple complex projects. It frequently reports to a corporate risk management officer, CIO, CISO, CTO, or IT COO. The posting also describes a separate Business Continuance Specialist position, which develops risk-management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks. That specialist identifies critical points of failure, recommends improvements, develops and implements policies and procedures and test plans with IT operations and support groups, and participates in vendor evaluation and selection to ensure service-level agreements meet business continuance planning requirements.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
- At least 7 years of IT and business work experience, including managing large-scale IT infrastructure and support functions, risk management, and process re-engineering or improvement.
- Experience managing teams and projects.
Responsibilities
- Implement and integrate risk management procedures across the enterprise.
- Ensure business continuance procedures are monitored and tested.
- Ensure responses to system failures and build processes to minimize or eliminate downtime.
- Develop service-level risk management agreements with business stakeholders and vendors.
- Manage and mentor supervisors, project leads, and/or technical staff.
- Lead multiple complex projects and serve as a subject matter expert.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
