Business Continuance Management #018

Delan Associates, Inc•Clearwater, FL

13d

About The Position

The Manager, Business Continuance is responsible for implementing and integrating enterprise risk management procedures based on a thorough understanding of key IT services that must be maintained to reduce financial loss and preserve critical customer service capability. The role ensures business continuance procedures are monitored and tested, coordinates responses to system failures, and proactively develops processes to minimize or eliminate downtime. It also develops service-level risk management agreements with business stakeholders and vendors. This is a middle-level management role working under the general direction of senior-level management. The position typically manages and mentors supervisors, project leads, and/or technical staff, and serves as project leader and subject matter expert on multiple complex projects. It frequently reports to a corporate risk management officer, CIO, CISO, CTO, or IT COO. The posting also describes a separate Business Continuance Specialist position, which develops risk management procedures, business continuance scenarios, and contingency plans for systems and networks; identifies critical points of failure; develops policies, procedures, and test plans; and participates in vendor evaluation and selection to ensure service-level agreements support business continuance requirements.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
At least 7 years of IT and business work experience, including managing large-scale IT infrastructure and support functions, risk management, and process re-engineering or improvement.
Experience managing teams and projects.

Responsibilities

Implement and integrate risk management procedures across the enterprise.
Monitor and test business continuance procedures.
Ensure response to system failures and proactively build processes to minimize or eliminate downtime.
Develop service-level risk management agreements with the business and vendors.
Manage and mentor supervisors, project leads, and/or technical staff.
Lead multiple complex projects and serve as a subject matter expert.
For the separately listed Specialist role: develop risk management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks.
For the separately listed Specialist role: identify critical points of failure and make recommendations.
For the separately listed Specialist role: develop and implement business continuance policies, procedures, and test plans with IT operational and support groups.
For the separately listed Specialist role: participate in evaluating and selecting vendors to ensure service-level agreements meet business continuance planning requirements.