Business Continuance Management #018

Delan Associates, Inc•Miami, FL

13d

About The Position

The Manager, Business Continuance is responsible for implementing and integrating risk management procedures across the enterprise. The role requires a thorough understanding of key IT services that must be maintained to reduce financial loss and preserve critical customer service capabilities. The manager ensures that business continuance procedures are monitored and tested, coordinates responses to system failures, and proactively builds processes to minimize or eliminate downtime. The role also develops service-level risk management agreements with the business and vendors. This is a middle-level management role working under the general direction of senior-level management. The manager typically manages and mentors supervisors, project leads, and/or technical staff, and serves as a project leader and subject matter expert on multiple complex projects. The position frequently reports to a corporate risk management officer, CIO, CISO, CTO, or IT COO. The posting also describes a separate Business Continuance Specialist role, which develops risk-management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks. That role identifies critical points of failure, develops and implements policies and procedures and test plans with IT operational and support groups, and helps evaluate and select vendors to ensure service-level agreements meet business continuance planning requirements.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
At least 7 years of IT and business work experience, including managing large-scale IT infrastructure and support functions, risk management, and process re-engineering or improvement.
Experience managing teams and projects.
For the separately listed Specialist role: Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
For the separately listed Specialist role: at least 3 years of IT work experience in information systems support, administration, and risk management.

Responsibilities

Implement and integrate enterprise risk management procedures.
Ensure business continuance procedures are monitored and tested.
Ensure responses to system failures and proactively build processes to minimize or eliminate downtime.
Develop service-level risk management agreements with the business and vendors.
Manage and mentor supervisors, project leads, and/or technical staff.
Lead multiple complex projects and serve as a subject matter expert.
For the separately listed Specialist role: develop risk management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks.
For the separately listed Specialist role: identify and recommend actions regarding critical points of failure.
For the separately listed Specialist role: develop and implement business continuance policies, procedures, and test plans with IT operational and support groups.
For the separately listed Specialist role: participate in vendor evaluation and selection to ensure service-level agreements meet business continuance planning requirements.