Business Continuance Management #018

Delan Associates•Jacksonville, FL

About The Position

Delan Associates, Inc. is seeking candidates for ongoing Business Continuance Management job opportunities in the Tallahassee, Florida area. The posting describes two roles: Manager, Business Continuance (Job #7000) and Business Continuance Specialist (Job #7010). The Manager, Business Continuance is responsible for implementing and integrating enterprise risk management procedures based on an understanding of key IT services that must be maintained to limit financial loss and preserve critical customer service capabilities. The manager monitors and tests business continuance procedures, ensures responses to system failures, proactively develops processes to minimize or eliminate downtime, and creates service-level risk management agreements with business units and vendors. This is a middle-management role, working under general direction of senior management and typically managing and mentoring supervisors, project leads, and/or technical staff. The role leads multiple complex projects and serves as a subject matter expert. The Business Continuance Specialist develops risk management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks to maintain operations during downtime or major disasters. The specialist identifies potential critical points of failure and recommends mitigations; develops and implements business continuance policies, procedures, and test plans with IT operational and support groups; and participates in vendor evaluation and selection to ensure service-level agreements meet business continuance planning requirements. This is an intermediate professional-level role involving contingency planning and analysis for medium- to highly complex assignments, participation in multiple projects, and leadership of business continuance planning components. The specialist may coach junior technical staff.

Requirements

  • Manager role: Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
  • Manager role: At least 7 years of IT and business work experience, including managing large-scale IT infrastructure and support functions, risk management, process re-engineering or improvement.
  • Manager role: Experience managing teams and projects.
  • Specialist role: Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
  • Specialist role: At least 3 years of IT work experience in information systems support, administration, and risk management.

Responsibilities

  • Implement and integrate enterprise risk management procedures for the Manager role.
  • Monitor and test business continuance procedures.
  • Ensure responses to system failures and develop processes to minimize or eliminate downtime.
  • Develop service-level risk management agreements with business units and vendors.
  • Manage and mentor supervisors, project leads, and/or technical staff, and lead complex projects as a subject matter expert.
  • Develop risk management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks.
  • Identify critical points of failure and make recommendations.
  • Develop and implement business continuance policies, procedures, and test plans with IT operational and support groups.
  • Participate in vendor evaluation and selection to ensure service-level agreements meet business continuance planning requirements.
  • Contribute to multiple projects and lead business continuance planning components; may coach junior technical staff.
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