Manager, Business Consulting

CVS Health•Carapichaima, TX

2d•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Leads team to develop enterprise-wide and/or cross-functional solutions to address business problems, resulting in initiatives that significantly impact organizational strategy, enabling the organization to be competitive in the marketplace and effectively serve its customers. Collaborates across the organization to optimize the achievement of strategic business objectives to include profitable growth and improved organizational effectiveness.

Requirements

Minimum Requirements 5-7 years work experience in a health insurance setting.
Results driven mindset with strong execution skills.
Track record of consistently driving measurable results and achieving key performance indicators by proactively identifying opportunities, removing roadblocks, and maintaining a high level of accountability and focus on outcomes in fast paced environment.
Demonstrated experience with positive collaboration across teams including Strong verbal and written communication to ensure alignment across the SCOE through a regular cadence.
Adept at business intelligence
Adept at collaboration and teamwork
Adept at growth mindset (agility and developing yourself and others) skills
Ability to ensure timely resolution of issues through strong problem-solving skills, with the ability to quickly analyze issues, coordinate cross-functional teams, prioritize tasks, and implement effective solutions to resolve blockers and ensure projects and initiatives stay on schedule and meet deadlines.

Nice To Haves

Experience working with Medicare Supplement or ancillary products
Motivated self-starter
Previous Aetna Senior Supplemental Insurance experience a plus

Responsibilities

Coordinates managing day-to-day complex business consultation services to support the organization's goals and objectives.
Assists with the development of processes and assignments for researching, collecting, analyzing, compiling data and information for the business consulting department reports.
Audits files, reports, and financial records, and manages department record retention.
Defines a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate.
Communicates internally and externally with clients and senior management regarding the organization's goals and objectives.
Collaborates with the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management.
Advises managers regarding current business trends and best practices preparing analysis for senior management, stakeholders, and clients.
Coordinates performance appraisals within the business consulting department ensuring compliance and continuous improvement.
Administers strategic review processes ensuring continuous improvement, compliance, and high-performance standards are upheld.
Designs, develops interventions and facilitates work sessions.
Develops and delivers all required analysis, reporting and presentation materials.
Gathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives.
Builds and utilizes diverse internal and external networks, as appropriate, for data gathering and best practice identification.
Leverages internal and external networking to drive optimal initiative results and knowledge/best practice transfer.