Senior Analyst, Business Consulting

CVS Health•Hartford, CT

7h•Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This role is part of the Aetna Business Operations Hartford Hiring Initiative and offers additional developmental opportunities. This may include leadership exposure, networking sessions, and Hartford-based events. Aetna Business Operations, part of CVS Health, drives the strategic and operational backbone of Aetna’s health solutions. This team supports a wide range of functions including service operations, clinical solutions, network strategy, and digital innovation to ensure seamless delivery of care and benefits to millions of members. With a focus on operational excellence and member advocacy, Aetna Business Operations plays a critical role in transforming the consumer health experience through integrated, data-driven solutions. As a Senior Analyst of Business Consulting, you will play a pivotal role in supporting culture and engagement initiatives that impact 15,000 colleagues across Aetna Clinical Solutions. You’ll combine strong program management, organizational, and design skills to help plan, execute, and communicate programs that drive connection, belonging, recognition, and growth.

Requirements

Meet educational requirements (see education section)
Able to work out of the Hartford, CT office
Strong proficiency in PowerPoint, Canva, or similar design tools for creating presentations and visual content.

Nice To Haves

Excellent communication skills, both written and verbal.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
High attention to detail, with a commitment to quality and inclusive design.
Passion for organizational culture and colleague engagement, with the ability to speak to a culture mission in a credible, grounded way.
Demonstrated experience supporting complex programs or projects, ideally in large organizations.
Edit, publish, and maintain content on internal digital channels and sites, ensuring information is accurate, current, accessible, and easy to navigate.
Advanced organizational and project management skills; PMP or similar certification a plus.
Comfort translating data and feedback into insights and actions.
High judgment with sensitive information and leader-facing materials.
Experience supporting culture, engagement, change management, internal communications, or HR/people initiatives.
Experience building templates/toolkits, dashboards, and measurement approaches at scale.
Visual design skills with a strong eye for layout, clarity, and brand-aligned storytelling.
Hands-on experience editing and publishing content on internal website platforms and collaborating with site owners/governance partners.
Ability to translate complex information into simple, scannable digital content.

Responsibilities

Providing end-to-end program management support for culture and engagement initiatives, including planning, execution, tracking, and reporting on progress and outcomes.
Designing visually compelling presentations, reports, and communication materials to engage and inspire a diverse audience.
Preparing and delivering executive-level presentations for internal and external stakeholders.
Partnering with the Lead Director of Culture & Engagement to drive key projects, ensuring timelines and deliverables are met.
Coordinating logistics for events, programs, and communications that support a positive and inclusive workplace culture.
Gathering and analyzing data to track program effectiveness and recommend improvements.
Developing and maintaining project plans, documentation, and status updates for multiple simultaneous initiatives.
Collaborating cross-functionally with HR, communications, and operational teams.
Turning colleague listening insights into clear themes, recommendations, and action plans; track progress and outcomes.
Facilitating working sessions with stakeholders to align on priorities, remove barriers, and drive adoption.
Creating simple dashboards/updates that connect work to business outcomes and colleague experience.
Supporting planning for key moments across the year (program launches, celebrations, leader communications).