Manager, Business Communications, Federal Health Plans

CVS Health•Carapichaima, TX

9d•$54,300 - $145,860•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This role is responsible for executing business communications initiatives for federal and postal health plans, ensuring high‑quality, consistent and compliant delivery across communication plans and programs.

Requirements

5+ years health insurance or industry experience
Health Insurance License required (or 90 day period to obtain)
Proven ability to collaborate effectively across communications, sales, and marketing partners to deliver results aligned with shared business goals.
3+ years of experience in a communications discipline.
Demonstrated strength in writing and editing across multiple communication formats, with the ability to deliver high‑quality work under tight deadlines.
Strong execution and delivery skills, including planning, implementing, and supporting communications initiatives end to end.

Nice To Haves

Experience with the Federal Employee Health Benefit Program.

Responsibilities

Execute communications strategies for federal and postal health plans, translating business and membership growth strategies into clear, consistent, and compliant messaging.
Develop and deliver member communications, including newsletters, letters, postcards, brochures, presentations, website content, and digital materials.
Lead Open Enrollment communications, including Mail Handlers Benefit Plan (MHBP) Open Season Seminar materials, presentations, webinars, and member collateral.
Support client meetings, in‑person events, webinars, and virtual events by developing presentation materials and attending/hosting as needed.
Develop training and presentation materials for field service representatives and open enrollment volunteers to ensure consistent execution.
Ensure all communications comply internal requirements and external regulations; manage review and approval workflows and conduct quality checks for accuracy, brand alignment, and appropriateness.
Collaborate cross‑functionally with strategy, compliance, legal, marketing, account management, and external vendors to deliver timely, integrated communications.
Coordinate procurement of promotional items and branded materials to support outreach, events, and enrollment efforts.