Manager, Business Banking Marketing

American ExpressNew York, NY
$89,250 - $150,250

About The Position

Global Commercial Services (GCS) is a leading payments provider for businesses of all sizes, with Middle Market representing a significant and growing area of focus. The Business Banking products plays a critical role in expanding customer relationships by delivering banking solutions that help businesses grow and manage cash flow. As Business Banking continues to scale, the Manager, Business Banking Marketing will lead the development and execution of integrated marketing strategies that drive customer acquisition, strengthen sales enablement, and optimize the end-to-end customer journey. This role partners across Marketing, Sales, Product, Analytics, Compliance, and external agencies to deliver sales content, enable frontline teams, and identify opportunities to improve marketing effectiveness and business outcomes. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Requirements

  • 175-year history of innovation
  • Shared values
  • Leadership Behaviors
  • Unwavering commitment to back our customers, communities, and colleagues
  • Delivering differentiated products
  • Providing world-class customer service
  • Strong risk mindset
  • Uphold brand promise of trust, security, and service
  • Comprehensive support for holistic well-being
  • Opportunities to learn new skills
  • Develop as a leader
  • Grow your career
  • Voice and ideas matter
  • Work makes an impact

Responsibilities

  • Lead the development and execution of integrated marketing strategies that drive customer acquisition, strengthen sales enablement, and optimize the end-to-end customer journey.
  • Partner across Marketing, Sales, Product, Analytics, Compliance, and external agencies to deliver sales content.
  • Enable frontline teams.
  • Identify opportunities to improve marketing effectiveness and business outcomes.

Benefits

  • Comprehensive support for your holistic well-being
  • Many opportunities to learn new skills
  • Develop as a leader
  • Grow your career
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