Manager - Business Applications

WISCONSIN HOUSING & ECONOMIC•Madison, WI

3d•Hybrid

About The Position

WHEDA is seeking a Business Applications Manager to join our Information Technology department in our Madison facility. The position of Business Applications Manager is responsible for managing and overseeing all core business applications. Specifically, the overall support, leading, roadmap and lifecycle management. This also includes software application development for home grown applications. Manage software lifecycle activity to maintain and upgrade existing systems and applications. Ensures that the strategic system landscape enables operational effectiveness across the Authority.

Requirements

Bachelor’s Degree in Computer Science, Information Systems, or a related field, AND 5 years of progressively responsible experience related to the area of assignment, including a minimum of 2 years of supervisory experience, OR equivalent combination of education and experience
Valid Driver’s License Required
Problem solving skills and ability to work under pressure
Project management and system design principles
Change Management principles
Process Improvement principles
Training and mentoring
Developing, implementing, and applying policies and procedures
Time and workload management
Relationship management
Attention to detail and organization
Excellent verbal and written communication skills
Software Development and Design
Maintains confidentiality related to internal/ external customers and any other information obtained in this role

Responsibilities

Overall ownership of the strategic systems landscape of internal and external applications and their integrations within the Business Applications team.
Guides the Authority on software strategy, design and processes to drive operational effectiveness in meeting strategic objectives.
Manages and maintains all applications within purview.
Identifies application needs and implements solutions, via analysis, design, execution, testing, monitoring, and support.
Mentors and coaches’ staff in developing and improving their technical, analytical, and communication skills.
Perform supervisory duties, including hiring, training, and coaching, performance evaluations and corrective action, ensuring employees follow policies and procedures, and maintain a safe working environment.
Drive continuous improvement within the team and Authority via system and process improvements.
Create and maintain Roadmaps for high impact systems.
Manages analysis and software development methodologies, tools and standards to increase efficiency and effectiveness.
Implement and train others on best practices.
Collaborates with all business units to meet system enhancements, production support, testing, and reporting needs.
Manages software lifecycle activity, collaborating with external vendors as needed, to maintain and upgrade existing systems and applications.
Assists with ensuring the Project Management Office project portfolio is prioritized, aligned, staffed, and executed successfully as required by strategic organization goals.
Act as a Project Manager, Sponsor, Stakeholder, Technical Owner, or Business Owner as needed.
Participates in budgeting, selecting, and purchasing activities for technology procurement.
Works with Finance and IT support staff to coordinate the ordering, receiving, testing, and payment activities related to the acquisition and maintenance of technology.
Performs or assists with other duties as assigned.