Manager, Business Analytics & Data (Hybrid)

Anoka County

1d•$117,790 - $164,840•Hybrid

About The Position

Anoka County’s Human Services division is committed to working with people to improve lives through collaboration across its five departments: Community Corrections, Community Social Services & Behavioral Health, Economic Assistance, Public Health & Environmental Services, and Job Training Center. We are seeking a Manager of Business Analytics & Data to collaborate closely with senior leadership within the division to lead a team business analyst staff and facilitate strategic decisions around prioritization of Business Systems Analyst (BSA) resources, technology priorities and data analytics. This role ensures that the team effectively analyzes, designs, and implements business systems solutions that align with the county’s strategic objectives. The Manager leads the technology and analytics roadmap for Human Services, and provides leadership, guidance, and mentorship to the Business Systems Analyst team, manages workload and priorities, and collaborates across departments to ensure seamless system integration and support. The role is also responsible for coordinating and prioritizing project activities, ensuring compliance with established processes, and driving continuous improvement within the team. This is a full-time, exempt, hybrid position.

Requirements

Bachelor’s degree and at least 5 years (2,080 annual hours) of job-related experience.
In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.

Nice To Haves

Bachelor’s degree or higher in Business Administration, Information Technology, Data Science, Analytics, Statistics, or a related field.
Previous leadership experience.
Experience with or knowledge of technology systems used in Human Services programs in Minnesota (Social Services, Economic Assistance, Corrections, Public Health and/or Employment and Training).
Experience with project management, user experience, agile methodologies, and leading data analytics.
Experience working with modern data structures, and with managing data and analytics initiatives and presenting strategies to decision/policy makers.
Ability to develop, plan, and implement technology, data and analytics strategic plans.
Ability to develop meaningful metrics in support of enterprise and line of business strategies.

Responsibilities

Manage a team of Business Systems Analysts, including Supervisor, Lead and Senior Business Analysts, providing direction, support, and mentorship.
Manage the team’s daily activities, ensuring that tasks are completed on time, within scope, and in alignment with division and county objectives.
Train and mentor team members and collaborate with leaders countywide to establish and maintain a community of practice for business analytics at Anoka County.
In partnership with department leaders, evaluate division and department business requirements and develop strategic technology and analytics roadmaps for the Human Services Division and Anoka County’s mission.
Represent Human Services and Anoka County on statewide work groups, act as lead in collaborative technology and IT projects with other counties and partners.
Lead and collaborate to implement enterprise-wide data strategy for Human Services departments.
Expand and maintain use of analytics across Human Services.
Develop infrastructure, build skills of team members, and create and maintain analytics products for Human Services departments.
Manage project activities within the team, ensuring that all phases of project execution, from defining scope, objectives, and planning to implementation and communication, are managed effectively.
Provide expert-level technical guidance to business analyst team, assisting with complex system analysis, design, reviewing business needs documentation and troubleshooting.
Work closely with leadership to ensure projects have the necessary resources and support.
Lead and coordinate the Human Services Division’s data strategy and digital roadmap in alignment with countywide priorities.