Manager_Biospecimen Coordination

City of Hope•Duarte, CA

About The Position

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary: Assists the Director, Clinical Research Service Line Operations, in the responsibilities for the daily operational needs of Biospecimen management in the Clinical Trials Office (CTO). Demonstrates in-depth knowledge and understanding of tissue and specimen procurement, processing and shipping. Actively works to ensure best practices in these areas including inventory management and distribution throughout the organization. Able to collaborate with peers, subordinates and supervisors in constructive problem solving as well as to facilitate frequent team building interactions with staff.

Requirements

Bachelor Degree
5 years of experience in Clinical Research or laboratory science
1 year of experience in a leadership capacity
IATA (within 3 months of hire)

Responsibilities

Individual must have the ability to influence people through the use of effective communication and facts, provide supervision of staff, participate in hiring, assign work schedules, coach, train, completes annual performance evaluations and provide disciplinary actions, as required.
Responsible for participating in the oversight of daily operations, including staffing and scheduling of department staff to assure efficient and timely management of human specimen collection and shipping.
The incumbent must have knowledge of the clinical research process and regulations.
Be a positive role model for assigned area(s).
Encourage open and positive communication and provide excellent customer service.
Advocates for COH, the staff and patients.
Collaborates with internal and external customers to meet strategic goals.
Is a change agent and encourages staff to participate in change.
Monitors and controls resources (human and material).
Encourages higher learning and professional development.
Ensures staff competence and promotes professional practice standards through education and monitoring.
Assures professional and regulatory standards are met and maintained.
Manage departmental programs aligned with Clinical Trials goals and support new technology implementation
Supervise biospecin staff, including scheduling, hiring, onboarding, and development
Ensure compliance with regulatory, safety, and quality standards; monitor performance and metrics
Oversee biospecimen operations (collection, processing, inventory, storage, and shipping)
Collaborate cross-functionally to improve efficiency and support budget monitoring