Manager Beverage

Rivers Casino Careers•Schenectady, NY

13d•Onsite

About The Position

Manages food and beverage department to achieve financial results and service related standards. Implements policies, procedures, and service standards to ensure efficient operations and guest satisfaction. Responds to guest and employee needs and resolves complaints and issues. Inspects food and beverage outlets and observes worker and patrons to ensure compliance with occupational, health, and safety standards. Controls labor and operating expenses. Orders all liquor, wine, and beer for the property. Monitors inventories and reports discrepancies to the director. Schedules and directs Team Members in the performance of work assignments. Maintains high food, service and health and safety standards. Maintains high visibility in the outlets. Prepares financial and other reports. Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws. Hires, trains, and manages Team Members in accordance with organizational and approved departmental standards, policies, and programs. Performs all other duties assigned.

Requirements

Must be 21 years of age or older
High school diploma or general education degree (GED)
Three or more years related experience, or equivalent combination of education and experience
Knowledge and experience of managing multiple outlets
Knowledge of various types of alcohol, wine, beer, liquor, etc.
Must be an exceptional multi-tasker
Knowledge of state liquor regulations and point of service systems required
Ability to work flexible shifts and days of the week including holidays
Ability to obtain and maintain all necessary licensing
Ability to work flexible hours
Excellent written and communication skills

Responsibilities

Implements policies, procedures, and service standards to ensure efficient operations and guest satisfaction
Responds to guest and employee needs and resolves complaints and issues
Inspects food and beverage outlets and observes worker and patrons to ensure compliance with occupational, health, and safety standards
Controls labor and operating expenses
Orders all liquor, wine, and beer for the property
Monitors inventories and reports discrepancies to the director
Schedules and directs Team Members in the performance of work assignments
Maintains high food, service and health and safety standards
Maintains high visibility in the outlets
Prepares financial and other reports
Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws
Hires, trains, and manages Team Members in accordance with organizational and approved departmental standards, policies, and programs
Performs all other duties assigned