Beverage Manager

New Castle Hotel • Lexington, KY

4d

About The Position

The Beverage Manager oversees the hotel’s beverage outlets, maintaining a strong guest experience and financial performance. The role calls for a personable host who keeps up with beverage trends and ensures outlets offer both current products and familiar guest favorites. The manager models welcoming, attentive service; regularly inspects assigned areas; recognizes strong performance; identifies training, maintenance, and other improvement needs; and engages with guests and staff to ensure policies are followed and service is improved. The manager is also responsible for ensuring outlets produce quality beverages with a well-trained staff while remaining profitable and maximizing G.S.I. The position may include serving as Manager on Duty when requested.

The role requires at least four years of progressive food and beverage experience in a resort or hotel, effective and professional English communication, the ability to handle difficult situations and people professionally, regular computer and software use, and certified alcohol training. College coursework and prior supervisory experience are preferred. Physical demands include working long hours, lifting or moving objects, standing for extended periods, bending, stretching, twisting, reaching, and working in variable temperatures and noise levels. Near vision is required.

Salary is $55,000–$61,000 based on experience. The role also offers the potential for a quarterly 15% bonus and a $50 cell phone stipend.

Requirements

• At least four years of progressive food and beverage experience in a resort or hotel.
• Ability to read, write, and communicate verbally in English effectively and professionally.
• Ability to deal professionally with difficult situations and people.
• Regular use of a computer and various software programs.
• Certified alcohol training.
• Ability to work long hours.
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to bend, stretch, twist, or reach with the body and arms.
• Ability to work under variable temperatures and noise levels.
• Near vision sufficient to see details at close range.
• Ability to stand for long periods without sitting or leaning.

Nice To Haves

• College coursework.
• Prior supervisory experience.

Responsibilities

• Model welcoming and attentive service for the team.
• Keep up with beverage trends and ensure the beverage offerings reflect current trends as well as guest expectations.
• Inspect assigned areas, recognize staff performance, and identify needs for training, maintenance, or other improvements.
• Engage with guests and staff to ensure service follows established policies, listen for ways to help, and improve the guest experience.
• Ensure beverage outlets provide quality products through a well-trained staff while remaining profitable and maximizing G.S.I.
• Serve as Manager on Duty when requested.

Benefits

• Potential quarterly 15% bonus.
• $50 cell phone stipend.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed