Manager Beverage Operations - Full Time (Caesars Atlantic City)

Caesars EntertainmentAtlantic City, NJ
Onsite

About The Position

Responsible for strategic Beverage marketing initiatives, ensuring optimization of vendor support, and alignment with the National Beverage Program. Delivers growth strategy programming and endorses the business and service objectives, ethics, and values of the company. Ensures that all guest complaints are handled in a courteous and professional manner and maintains an accurate and overall awareness of the entire casino/hotel operation, coordinating functions accordingly.

Requirements

  • Minimum three years’ experience in a high-volume food & beverage managerial role.
  • Basic knowledge in all phases of restaurant and beverage management.
  • Strong leadership, communication and supervisory skills.
  • Excellent planning and public relation skills.
  • CER License is required.

Nice To Haves

  • Equivalent of two years college education within related field preferred.

Responsibilities

  • Communicates and coordinates with all operating departments.
  • Responsible for establishing, implementing and monitoring service standards for the Beverage department and promotes excellence in guest service.
  • Oversees the execution of service delivery, product quality and provides dedicated leadership to the outlets.
  • Responsible for the supervision and efficient management of Showroom beverage operations.
  • Follows up and maintains beverage cost control methods and procedures.
  • Makes procedural recommendations and ensures enforcement of existing policies and procedures.
  • Prepares methods and procedures where beverage costs and supplies can be requisitioned and allocated to the appropriate departments.
  • Keeps abreast of new technology as it applies to bar operations, nightlife venues and casino floor operations.
  • Calculates the daily volume of business and prepares statements.
  • Coaches and directs staff to maintain high level of customer service.
  • Participates in the financial operating and capital planning process and makes recommendations that achieve desired financial results for beverage operations.
  • Responsible for meeting profit goals of the department.
  • Advises Vice President regarding analysis of operating results, beverage costs, budgets and forecasts.
  • Delivers clear direction to staff regarding the current and future objectives of restaurant and bar operations.
  • Maintains accurate records of beverage labor costs and current departmental time log.
  • Ensures all inventory activity is maintained in compliance with Casino Hotel Alcohol Beverage control.
  • Ensures adherence to all Board of Health standards and all other applicable regulations.
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