Manager, Benefits Ecosystem Partnerships

eMed•Miami, FL

About The Position

eMed is seeking a Manager of Benefits Ecosystem Partnerships to expand our reach across the employee wellness and benefits landscape. This role is not about direct sales — it is about building the ecosystem of channel partners, PBMs, brokers, and navigation platforms that bring eMed’s Population Health solution to employers at scale. The ideal candidate is a partnership strategist and operator who understands the employer benefits value chain, the integration requirements of PBMs and navigation platforms, and the operational realities of implementing new solutions within the benefits ecosystem. You will be responsible for surveying potential partners, negotiating agreements, and overseeing integration processes , while coordinating across eMed’s sales team, leadership, and integration engineers.

Requirements

7–10+ years in healthcare benefits, PBMs, health plans, or digital health partnerships.
Proven experience building or managing channel/ecosystem partnerships in the employer wellness/benefits space.
Familiarity with healthcare data integrations (eligibility, claims, EDI, APIs, reporting systems).
Deep understanding of the employer benefits ecosystem and how PBMs, brokers, and navigation platforms interact.
Strong program management skills — able to oversee multiple complex integrations without direct execution.
Skilled negotiator with the ability to balance strategic value with operational feasibility.
Strong relationship management and executive communication abilities.
Cross-functional operator — able to align sales, product, IT, and leadership.
Bachelor’s degree required

Nice To Haves

Former PBM partnership manager, benefits broker analyst / manager, or digital health partnerships manager with hands-on ecosystem experience.
Operated in a growth-stage healthcare technology or digital health company , where process-building and execution were equally important.
Comfortable navigating both business development and technical integration oversight .
advanced degree (MBA, MHA, MPH) a plus.

Responsibilities

Ecosystem Strategy & Partner Identification Map and prioritize the benefits ecosystem (PBMs, brokers, navigation, captives) for eMed’s distribution.
Identify high-leverage partnerships that accelerate access to employer populations.
Build business cases for leadership on which partnerships to pursue.
Partnership Development & Agreements Lead discussions with potential partners from initial interest through contracting.
Negotiate agreements that ensure commercial viability, operational feasibility, and long-term alignment.
Collaborate with finance and legal to finalize terms.
Integration Oversight & Operational Coordination Oversee the complex integration process for each partner, including eligibility feeds, claims/Rx data, SSO, reporting dashboards, and member engagement flows.
Act as the bridge between partner IT/ops teams and eMed’s integration engineers — ensuring clarity of scope, timelines, and deliverables.
Track and communicate integration milestones, risks, and dependencies to stakeholders.
Ensure partner go-lives happen on schedule, with minimal friction for employers.
Cross-Functional Leadership Partner with Sales to align on partner enablement and downstream employer adoption.
Provide leadership with regular updates on the partner ecosystem, pipeline, and performance.
Ensure that integration, product, and ops teams have the partner requirements they need to execute effectively.
Ongoing Partner Management Maintain strong relationships with PBM, broker, and navigation partners.
Conduct joint business reviews and identify expansion opportunities.
Provide feedback to product and leadership on evolving ecosystem needs.