Manager, Behavioral Health Technicians

ADDICTION AND MENTAL HEALTH SERVICES, LLC • Knoxville, TN

7d • Onsite

About The Position

EVOLVE Addiction Treatment is part of Bradford Health Services, a leader in substance abuse treatment and programs for over 40 years. Our programs meet each individual where they are, providing compassionate, evidence-based care that addresses substance use disorders and prepares patients for long-term success. Whether through counseling, peer support, medication-assisted treatment (MAT), or gender-specific programs, we offer a holistic approach to healing that encompasses the mind, body, and spirit. We are looking for a Behavioral Health Technician Manager to add to our dynamic team. The BHT Manager provides supervision and coordinates training for Behavioral Health Technicians and Recovery Support Specialists while maintaining work schedules to ensure adequate coverage on all shifts.

Requirements

• Bachelor’s degree in behavioral sciences or C.R.C. certification preferred
• Three years’ experience in addiction or mental health agency required
• One year’s experience in a supervisory position required
• Verbal or written communication skills required
• Computer skills preferred
• Must be able to walk within the facility and on the grounds of the facility for approximately 1 mile per every 8-hour shift
• Must be able to continuously sit for approximately 3 hours per 8-hour shift
• Must be able to administer CPR and be certified
• Maintain records and have good communication skills
• Must be able to see 20/40 corrected in each eye and hear (hearing aid acceptable)
• If recovering, two years of continuous verifiable abstinence

Nice To Haves

• Bachelor’s degree in behavioral sciences or C.R.C. certification

Responsibilities

• Responsible for editing time report and ensuring time reported is correct.
• Responsible for generating work schedules and ensuring all shifts are adequately covered.
• Responsible for hiring support staff (Behavioral Health Technicians, Recovery Support Specialist) with assistance from Human Resources as appropriate.
• Coordinate training for Behavioral Health Technicians and Recovery Support Specialist as needed. Conduct periodic meetings with staff as needed.
• Prepare and conduct evaluations for Behavioral Health Technicians and Recovery Support Specialist. Obtain approvals from Human Resources prior to meeting with the staff.
• Assist with de-escalation of patients as needed. Document all direct care with patients in medical record. Monitor staff documentation.
• Review all occurrence reports and patient grievances and process with morning U.R. team.
• Coordinate communication between Behavioral Health Technicians and Recovery Support Specialist with clinical staff and medical staff.
• On call Behavioral Health Technicians and Recovery Support Specialist call outs.
• Supervise/Coordinate non-clinical patients’ outings with approval from Executive Director.
• Work closely with Lead Behavioral Technician; supervise and direct clinical support team through Lead Behavioral Technician on all shifts.
• Must maintain a professional demeanor and appearance
• Must be able to work in a constant state of alertness to perform the job safely.
• Must be able to work in a cooperative manner with coworkers, managers, clients, and prospective clients.
• Must be emotionally and physically capable of working effectively in stressful situations.
• Regular attendance.

Benefits

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level