US Manager, BD Pursuits & AI Enablement

Freshfields • San Francisco, NY

1d

About The Position

Freshfields is a global law firm providing high-quality business law advice. The firm has over 2,400 lawyers in 28 offices worldwide, serving national and multinational corporations, financial institutions, and governments. Freshfields emphasizes a welcoming and supportive environment, valuing diversity as a strength. The firm operates globally, excelling in cross-border work and aiming to add value through experience and creativity to help clients succeed and make a real difference in their communities.

The Marketing & Business Development (MBD) team is a dynamic global group comprising business development specialists, research analysts, and experts in brand, marketing, and communications. This team shapes client strategy, analyzes complex business issues, targets opportunities, develops proposals, and creates content and marketing campaigns that drive the firm's digital presence. They collectively define the client experience and shape Freshfields' global perception.

Requirements

• Strong BD knowledge and operational discipline.
• Understanding of how AI tools can be applied to specific, high-friction moments in the pursuit process (building credentials, finding matter experience, drafting pitches, managing directory submissions).
• Experience with US pitch processes, proposals, awards, and directory submissions.
• Familiarity with content, experience data, and process infrastructure related to these pursuits.
• Ability to work closely with BD teams and other stakeholders.
• Experience in developing and managing content libraries/repositories.
• Understanding of data management for AI applications.
• Ability to develop training materials and process documentation.

Nice To Haves

• Experience working with AI tools in a professional services context.
• Familiarity with global experience and CRM systems.
• Experience in a global law firm environment.

Responsibilities

• Own and streamline the US pitch process, embedding AI enablement at each stage and working closely with BD teams to drive adoption and impact on live opportunities.
• Leverage AI to develop and manage the global pitch content library/repository, ensuring it is comprehensive, current, well-structured, and easy to search, retrieve, and reuse across teams.
• Own the content, experience data, and process infrastructure behind US pitches, proposals, awards, and directory submissions, focusing on quality, consistency, and speed.
• Build and maintain the shared data spine that powers AI-enabled pursuit work, including pitch content, matter experience, credentials, and lawyer bios, ensuring information is complete, current, and structured for AI retrieval and reuse.
• Develop and maintain reusable pursuit assets, including pitch modules, matter descriptions, credential sets, templates, and prompt frameworks.
• Partner with BD, lawyers, and business services teams to ensure experience data and CRM records are accurate, current, and complete enough to power AI-drafted pitches and submissions.
• Identify high-friction points in the pursuit workflow and translate them into clear, specific improvement briefs with measurable outcomes.
• Develop best practices, training materials, prompt libraries, and process documentation to support consistent execution and user adoption across the US team.
• Support US Chambers and other legal directory submissions, including process management, stakeholder coordination, and quality control.
• Provide hands-on support on priority pitches and submissions, applying AI tools to support drafting, content refinement, and knowledge retrieval.

Benefits

• Competitive salary range ($140,000 to $180,000 for NY and CA).
• Equal employment opportunities.
• Reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed