Manager - Aviation Technical Services

I M P Group International Inc.•Montreal, QC

8d•Hybrid

About The Position

As Canada’s premier private jet company with a legacy spanning over 70 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 600 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation. Join us and be a part of a team that lives and breathes these values every day! Summary The Manager - Aviation Technical Services, is responsible for the strategic leadership, operational oversight, and regulatory compliance of the company's specialized technical service programs across its national and international network. This includes oversight of Non-Destructive Testing (NDT) services, In-Flight Entertainment and Connectivity (IFEC) support (Intelsat/Viasat), FedEx line maintenance support operations in Casper, Wyoming, aircraft potable water sampling programs, and other specialized technical services. The Manager will ensure these technical service lines operate safely, efficiently, and profitably while maintaining full compliance with Transport Canada, FAA, customer, and OEM requirements. The position is responsible for standardizing processes across multiple locations, managing technical personnel and subcontractors, developing new service offerings, and supporting business growth. This role serves as the company's subject matter expert for specialized technical services and works closely with Maintenance Operations, Quality Assurance, Airworthiness, Maintenance Control, Procurement, Sales, and customers to deliver high-quality maintenance support.

Requirements

Minimum 10 years of aviation maintenance experience.
Minimum 5 years in a supervisory or management role.
Experience managing specialized aviation technical services.
Experience within a Transport Canada AMO.
Experience managing multiple operating locations.
Experience managing customer contracts and vendor relationships.
Oral/written English/French.
Regular travel (approximately 20–30%) to company facilities and customer locations across Canada and the United States.

Nice To Haves

Aircraft Maintenance Engineer (AME) Licence preferred.
Diploma or Degree in Aviation Maintenance, Engineering, Aviation Management, or a related discipline preferred.
Experience working with FAA regulatory requirements is considered an asset.

Responsibilities

Lead all Aviation Technical Services operations across the company's network.
Develop standardized procedures and best practices for specialized maintenance services.
Ensure safe, efficient, and consistent service delivery across all locations.
Monitor operational performance (KPI’s dashboard) and resource utilization.
Support expansion of technical service capabilities into new locations and customer markets.
Identify opportunities to expand technical service capabilities through new customer offerings, emerging technologies, OEM partnerships, additional certifications, technical training, equipment investments, and process improvements.
Support strategic growth initiatives.
Promote a proactive safety culture by supporting hazard identification, participating in risk assessments, investigating technical service incidents, implementing corrective actions, monitoring safety trends, participating in Health & Safety meetings, and supporting Management of Change activities.
Ensure compliance with Canadian Aviation Regulations (CARs), FAA regulations (where applicable), Approved Maintenance Organization procedures, customer maintenance requirements, OEM technical documentation, industry standards, certification requirements, and regulatory/customer audits.
Provide leadership and oversight for technical specialists including NDT personnel, IFEC technicians, water sampling personnel, FedEx line maintenance personnel, and contract technical specialists.
Manage performance, provide technical mentoring, conduct workforce and succession planning, lead recruitment efforts, ensure competency management, oversee training, and monitor 6S within each department.
Assist with department operating budgets, capital equipment planning, CapEx Requests and associated Business Cases, contract administration, labor utilization, cost control initiatives, and profitability of each technical service line.
Lead initiatives that improve operational efficiency, service quality, standardization across all sites, technician productivity, digital processes, customer responsiveness, technical capability, business growth, and Lean and Continuous Improvement initiatives throughout the department.