Manager, Audience Ingestion
About The Position
The Manager, Audience Ingestion is responsible for operational ownership of all POCN, CMS, and other external partner audience data ingestion workflows. This role ensures that partner data is received, validated, standardized, processed, and delivered reliably into downstream systems. The role manages day to day ingestion operations, supports partner onboarding, troubleshoots ingestion issues, oversees file layout requirements, and ensures the quality and compliance of all partner audience datasets. The position serves as both a technical operator and a coordination point between partners, Product, Engineering, and internal Data Management teams.
Requirements
- 4–6+ years of experience in data ingestion, ETL/ELT operations, data onboarding, or similar data operations roles.
- Proficiency with SQL, Snowflake (or similar cloud warehouses), file validation, and schema management.
- Strong understanding of data file formats, taxonomies, crosswalks, and mapping logic.
- Excellent communication and relationship management skills, especially with external partners.
- Ability to manage multiple ingestion workflows simultaneously, meeting SLAs and quality expectations.
- Ability to interpret record counts, identify anomalies, and troubleshoot data inconsistencies.
Nice To Haves
- Familiarity with intake/ticketing systems (e.g., Workfront) preferred.
Responsibilities
- Manage end to end ingestion workflows for all partner audience datasets, including POCN and CMS data.
- Oversee receipt, validation, formatting, and transformation of incoming partner files.
- Ensure consistent mapping, schema alignment, crosswalk logic, and metadata requirements.
- Maintain ingestion calendars, delivery expectations, and refresh cadences for each partner.
- Serve as the primary operational contact for POCN, CMS, and additional partners.
- Clarify file specifications, expected record counts, naming conventions, data definitions, and technical requirements.
- Manage testing cycles, lower environment ingestion setup, and pre production data validation.
- Communicate ingestion readiness, blockers, and risks to internal and external stakeholders.
- Ensure partner files meet established standards for schema, layout, naming, and delivery process.
- Perform quality checks on incoming data to validate record counts, completeness, formatting, and taxonomy alignment.
- Partner with internal QC resources to investigate anomalies or ingestion breaks.
- Maintain documentation for partner file specifications and ingestion processes.
- Manage the ingestion ticket queue, ensuring timely triage, prioritization, and SLA compliance.
- Develop repeatable ingestion workflows and update runbooks and documentation as processes evolve.
- Track ingestion performance and escalate data issues or technical failures.
- Support the build of ingestion warm up processes, testing workflows, and launch plans for major partner integrations.
- Coordinate with Product, Engineering, and internal Data Management teams to support ingestion related features, requests, or roadmap needs.
- Collaborate with audience modeling, activation, email operations, and measurement teams to ensure partner data flows are synchronized downstream.
- Align with internal intake processes to ensure partner ingestion is prioritized correctly within broader Data Management workflows.
- Identify automation opportunities across ingestion workflows.
- Recommend improvements to reduce manual processing and enhance ingestion reliability.
- Contribute to establishing standard practices across all partner ingestion pipelines.
- Assist leadership in planning for future partner integrations and data expansions.
Benefits
- health and welfare and/or other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
