Manager Assistant - Solair (Fluent in Korean and English)

Action Property ManagementLos Angeles, CA
Onsite

About The Position

Action Property Management, the leader in community management, is seeking a full-time Manager Assistant to join our team at Solair in Los Angeles, CA. The Manager Assistant will provide comprehensive administrative and operational support to the team. This role requires strong organizational skills, attention to detail, and a commitment to providing excellent customer service.

Requirements

  • At least 1 year of strong administrative, clerical, or office support experience
  • Strong administrative or office-related work experience required
  • High School Diploma or equivalent required
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Strong customer service experience
  • Ability to communicate professionally with residents, staff, vendors, and board members
  • Proficiency in Microsoft Office Suite
  • Minimum typing speed of 40 WPM
  • Ability to multitask and manage competing deadlines
  • Positive, professional, and proactive demeanor
  • Ability to support leadership and operational coordination
  • Korean language skills for meeting transcription support

Nice To Haves

  • HOA property management experience is a plus, but not required
  • College education preferred

Responsibilities

  • Manage daily office operations, correspondence, scheduling, and report preparation
  • Provide direct administrative support to the General Manager and the team
  • Assist residents with inquiries, payments, move-ins, and move-outs
  • Deliver exceptional customer service while interfacing directly with residents and clients
  • Attend monthly board meetings and take detailed meeting minutes
  • Transcribe board meeting information into Korean
  • Assist with financial tasks such as processing invoices and maintaining records
  • Coordinate meetings, prepare communications, and manage vendor relationships
  • Support the General Manager in supervising staff operations
  • Serve as the first point of contact for employee call-outs
  • Coordinate On-Call coverage requests through ShiftBoard
  • Maintain the cleanliness, organization, and professionalism of office operations
  • Support additional administrative and operational tasks as assigned

Benefits

  • Competitive and comprehensive health benefits and a total rewards package.
  • Paid vacation, sick time, and even your birthday holiday!
  • Ongoing hospitality and property management training.
  • Opportunities for career growth and advancement.
  • Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
  • Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.
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