Manager Assistant - Solair (Fluent in Korean and English)
About The Position
Action Property Management, a leader in community management with a legacy spanning four decades, is seeking a full-time Manager Assistant to join their team at Solair in Los Angeles, CA. The Manager Assistant will provide comprehensive administrative and operational support to the team. This role requires strong organizational skills, attention to detail, and a commitment to providing excellent customer service. The position is responsible for managing daily office operations, correspondence, scheduling, and report preparation, as well as providing direct administrative support to the General Manager and the team. The role also involves assisting residents with inquiries, payments, move-ins, and move-outs, delivering exceptional customer service, and attending monthly board meetings to take detailed minutes, including transcribing them into Korean. Financial tasks such as processing invoices and maintaining records, coordinating meetings, preparing communications, and managing vendor relationships are also key responsibilities. The Manager Assistant will support the General Manager in supervising staff operations, serve as the first point of contact for employee call-outs, and coordinate On-Call coverage requests. Maintaining office cleanliness, organization, and professionalism, along with supporting additional administrative and operational tasks as assigned, are also part of the role.
Requirements
- At least 1 year of strong administrative, clerical, or office support experience
- Strong administrative or office-related work experience required
- High School Diploma or equivalent required
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Strong customer service experience
- Ability to communicate professionally with residents, staff, vendors, and board members
- Proficiency in Microsoft Office Suite
- Minimum typing speed of 40 WPM
- Ability to multitask and manage competing deadlines
- Positive, professional, and proactive demeanor
- Ability to support leadership and operational coordination
- Korean language skills for meeting transcription support
Nice To Haves
- HOA property management experience is a plus, but not required
- College education preferred
Responsibilities
- Manage daily office operations, correspondence, scheduling, and report preparation
- Provide direct administrative support to the General Manager and the team
- Assist residents with inquiries, payments, move-ins, and move-outs
- Deliver exceptional customer service while interfacing directly with residents and clients
- Attend monthly board meetings and take detailed meeting minutes
- Transcribe board meeting information into Korean
- Assist with financial tasks such as processing invoices and maintaining records
- Coordinate meetings, prepare communications, and manage vendor relationships
- Support the General Manager in supervising staff operations
- Serve as the first point of contact for employee call-outs
- Coordinate On-Call coverage requests through ShiftBoard
- Maintain the cleanliness, organization, and professionalism of office operations
- Support additional administrative and operational tasks as assigned
Benefits
- Competitive and comprehensive health benefits and a total rewards package
- Paid vacation, sick time, and even your birthday holiday
- Ongoing hospitality and property management training
- Opportunities for career growth and advancement
- Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
- Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
