Manager Assistant - Enterprise Architecture

American Express•Sunrise, FL
•$89,250 - $150,250

About The Position

The Manager Assistant/Chief of Staff partners closely with a Vice President, Architecture as Code, to drive alignment across teams, translate strategy into execution, and ensure priorities, roadmaps, and deliverables progress with clarity and momentum. The role serves as a trusted extension of the leader by supporting day-to-day team management, coordinating high-visibility forums, and aligning leaders on outcomes, sequencing, and accountability. The position combines program management, cross-team coordination, executive enablement, operational improvement, and communication. It includes translating technical concepts from architects and engineers into executive-level presentation materials and supporting leadership engagements such as town halls, all-hands, talent reviews, staff meetings, skip-level meetings, and leadership forums.

Requirements

  • At least 3 years of experience in a chief of staff role supporting a high-performing team.
  • Experience supporting and working with cross-functional teams in a dynamic, fast-paced environment.
  • Strong program management capability and comfort operating amid ambiguity and change.
  • Ability to manage, prioritize, and complete multiple time-sensitive tasks within specified timeframes.
  • Exceptional executive storytelling through PowerPoint and written narrative.
  • Ability to influence leaders and drive alignment without formal authority.
  • Exceptional organizational skills and ability to manage multiple priorities simultaneously.
  • Strong written and verbal communication skills, with sound judgment regarding tone and audience.
  • Ability to adapt to situations to resolve issues and gain alignment quickly.
  • Ability to negotiate and influence effectively to reach desired outcomes.
  • Ability to prioritize and work independently or with minimal direction.
  • Ability to communicate diplomatically and respectfully with people at varying levels.
  • Expert-level written and verbal communication skills.
  • Experience creating executive-level presentations.
  • Accuracy and attention to detail.
  • Flexible, proactive, well-organized, resourceful, and efficient.

Responsibilities

  • Partner with the Vice President to support day-to-day team operations, priorities, and follow-through.
  • Clarify leadership objectives, decisions, and expectations to support consistent execution.
  • Anticipate risks, misalignment, and execution gaps, and address them through structured communication and action plans.
  • Align architecture, technology, and partner teams around shared outcomes.
  • Integrate initiatives by connecting dependencies, resolving friction, and maintaining momentum.
  • Facilitate collaboration among leaders with differing priorities, perspectives, and timelines.
  • Manage strategic initiative programs, including roadmaps, goals, milestones, dependencies, and risks.
  • Track progress against commitments and ensure timely escalation and course correction.
  • Translate strategy into executable plans with clear owners, timelines, and success measures.
  • Plan and manage logistics for leadership engagements, including town halls, all-hands, talent reviews, succession discussions, staff meetings, skip-level meetings, and leadership forums.
  • Ensure meetings are structured around outcomes and supported by clear materials, agendas, and follow-ups.
  • Maintain consistency and rigor across leadership communications, updates, and deliverables.
  • Synthesize technical concepts from architects and engineers into impactful executive-level presentation documents.
  • Improve operating rhythms, templates, and processes to increase efficiency and impact.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% company match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need
  • 20+ weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors, depending on location
  • Free and confidential counseling support through the Healthy Minds program
  • Career development and training opportunities
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