Manager - Asset Protection - Gainesville Distribution Center

Nordstrom•Gainesville, FL

4d•$59,000 - $98,000•Onsite

About The Position

The ideal Supply Chain Asset Protection Manager is skilled in time management, has strong verbal and written skills, and maintains confidentiality and high ethical standards. This role involves assuming complete responsibility for building security and safety, maintaining access control standards, responding to and reporting security and emergency situations, and partnering with leadership to reduce merchandise loss. The manager will also be responsible for interviewing, hiring, and coaching Asset Protection employees, reviewing loss prevention reports, and overseeing the training and execution of metal detection procedures. Additionally, this role manages the internal investigations program, trains building managers on opening and closing procedures, maintains confidentiality, and ensures all Asset Protection, Safety, and Security standards are met in a complex, potentially 24-hour operating environment. The position supports a building with over 100 core employees and contributes to the Supply Chain network priorities of ‘Safety, Team, Results'.

Requirements

Proven success in investigations, loss prevention/asset protection and security procedures.
The ability to develop and maintain productive relationships with other employees and leaders.
Strong organizational, delegation and follow-through skills.
The ability to manage competing priorities in a fast-paced environment.
Computer proficiency, including use of monitoring and surveillance technologies.
Excellent communication and interpersonal skills.
A calm head when dealing with safety and security issues; able to effectively respond and resolve safety/security issues.
Accountability, initiative and a high level of ownership.

Nice To Haves

A comprehensive understanding of both APIS and XBR

Responsibilities

Assume complete responsibility for building security and safety.
Maintain access control standards and expectations (e.g. Velocity and card access controls).
Respond to and report all store security and emergency situations, for example, administer first aid, escort hostile individuals from the building.
Respond to, report and support Violence in the Workplace process.
Partner with General Manager and other building leaders to educate employees about how to reduce loss of merchandise.
Observer vendor/visitor and employee behavior for indicators of theft.
Interview, hire and coach Asset Protection employees to ensure they meet performance standards and expectations.
Review and approve all reports to ensure that Loss Prevention incidents and cases are reported properly.
Take ownership of the training and execution of electronic walk-through metal detectors and hand-held metal detectors.
Assume responsibility for internal investigations program and ensure that processes are in place and being executed to identify and resolve internal loss situations in a timely and efficient manner.
Train building manager/manager-in-charge on opening and closing procedures for the building.
Maintain a high level of confidentiality.
Manage complexities of a building that may operate 24 hours a day to ensure that all Asset Protection, Safety and Security standards are always met.
Support building of 100+ core employees.
Support and contribute to the Supply Chain network priorities of ‘Safety, Team, Results'.