Manager, Assembly Maintenance & Repair

NDT GlobalHouston, TX

About The Position

The Manager, Maintenance and Repair (M&R) leads global and local M&R operations and business management, focusing on achieving key performance indicators (KPIs) through process optimization and timely service delivery. This role has overall managerial responsibility for the Maintenance & Repair Team, fostering a customer-centric, responsive, and agile service-oriented culture. The manager must implement and continuously improve processes and best practices, ensuring they can withstand scrutiny and proactively address urgent issues.

Requirements

  • Bachelor's degree in Mechanical Engineering or Electronic Engineering required.
  • Minimum of 6 years of professional engineering experience required.
  • Minimum of 1–3 years of managerial experience required.
  • Basic knowledge of Continuous Improvement Process methodologies required.
  • Experience working in an international and culturally diverse environment required.
  • Proficiency in spoken and written English, as well as the local language, required.

Nice To Haves

  • Master's degree in Mechanical Engineering, Electronic Engineering, or Business Administration preferred.
  • Minimum of 3 years of experience within In-Line Inspection (ILI) technologies preferred.
  • Knowledge of Reliability Engineering and intermediate commercial/business knowledge preferred.
  • Experience with budgeting and cost analysis preferred.

Responsibilities

  • Leads the global Maintenance & Repair team from a technical perspective and with managerial responsibility, including training, coaching, hiring, disciplinary measures, personnel strategies, and performance appraisals for the local M&R team. Ensures team performance and task completion in accordance with agreed Key Performance Indicators (KPIs) and strategic goals.
  • Coordinates strategic goals and objectives, training and development, continuous improvement initiatives, and strategic performance management in conjunction with regional management to ensure alignment between local regions and corporate goals and strategy.
  • Continuously monitors capacity planning and the progress of all M&R tasks, conducts gap analyses, reports on risks associated with M&R orders, and develops solutions.
  • Develops, implements, analyzes, and optimizes processes and standards to increase efficiency, enhance customer focus, and reduce costs.
  • Serves as the global point of contact for tool reliability efforts and assists with problem-solving activities, including Root Cause Analysis, Containment Actions, Corrective Actions, and related initiatives. Directs change management activities for the M&R team, including Engineering Change Orders (ECOs), Corrective Actions, and Continuous Improvement initiatives.
  • Responsible for preparing and maintaining the annual budget, including headcount planning for the assigned department, and liaises with regional management as applicable.
  • Performs other duties as assigned.
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