Manager Application Hosting
About The Position
C.H. Robinson is seeking an experienced Infrastructure Manager Engineering on their Application Hosting team to lead a globally distributed team responsible for delivering reliable, secure, scalable, and highly available application hosting platforms. This role requires a hands-on technical leader who can balance people leadership, operational excellence, and technical expertise. The successful candidate will lead a team responsible for Windows and Linux application hosting environments, IIS platforms, routing technologies, load balancing solutions, and middleware services that support critical enterprise applications. The ideal candidate is not simply a people manager, but a technical manager capable of leading architectural discussions, troubleshooting complex production issues, serving as an escalation point, and driving engineering excellence across the team.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.
- 5+ years of infrastructure engineering or platform engineering experience.
- 2+ years of people leadership experience leading technical teams.
- Extensive experience administering and supporting Windows Server environments.
- Strong experience with IIS administration and application hosting.
- Experience supporting Linux-based platforms and applications.
- Experience with routing, traffic management, and load balancing technologies.
- Demonstrated ability to lead technical troubleshooting and incident response efforts.
- Experience leading technical discussions, architecture reviews, and platform design decisions.
- Strong communication, stakeholder management, and leadership skills.
Nice To Haves
- Experience with F5 load balancers.
- Experience with Kong Gateway.
- Experience with Cloudflare services.
- Experience supporting middleware or enterprise application hosting platforms.
- Exposure to Kubernetes or containerized application platforms.
- Experience with infrastructure automation and operational tooling.
- Familiarity with ITIL or enterprise service management practices.
- Experience leading globally distributed teams.
- Experience managing platform roadmaps, vendor relationships, and operational budgets.
Responsibilities
- Lead, coach, and develop a globally distributed team of engineers and platform administrators.
- Manage team performance, delivery execution, career development, and employee engagement.
- Foster a culture of accountability, operational excellence, collaboration, and continuous improvement.
- Partner with leaders across Infrastructure, Engineering, Security, and Architecture teams.
- Support vendor relationships and service delivery management.
- Own the operational health, availability, performance, and scalability of enterprise application hosting platforms.
- Ensure stable and secure hosting environments for mission-critical applications.
- Lead incident management efforts, including escalation, root cause analysis, and service restoration.
- Drive platform reliability through automation, standardization, and process improvement.
- Establish operational standards, controls, and best practices.
- Manage deployments, platform upgrades, and infrastructure changes.
- Serve as the technical leader and escalation point for the Application Hosting team.
- Lead technical troubleshooting and complex problem resolution efforts.
- Facilitate architecture and design discussions related to application hosting platforms.
- Provide technical guidance and mentorship to engineers.
- Drive modernization and automation initiatives across hosting environments.
- Collaborate with engineering teams to improve platform performance, reliability, and supportability.
Benefits
- Three medical plans which include Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Plus a broad range of career development, networking, and team-building opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
