Manager, Application Engineer
MacLean Power Systems•Rock Hill, SC
•Onsite
About The Position
ITEC (a MacLean Power Systems Company) in Monroe, North Carolina has an exciting opportunity for an Manager, Application Engineer who is self-motivated and exhibits a passion for understanding the business and contributing in a meaningful way to its strategy, operations, and long-term goals. Lead the efforts of ITEC’s Application Engineering team. Provide technical support for ITEC’s Customer Service and Engineering groups. This role is Onsite in Monroe, North Carolina
Requirements
- Bachelor’s degree in electrical engineering required.
- Minimum 8 years of experience with electric utility or electrical equipment manufacture in the power utility industry.
- Experience in utility metering or relaying applications
Responsibilities
- Develop & maintain a proficient level of ITEC product and application knowledge.
- Provide technical training to clients or internal users.
- Train Application Engineers to ensure they can work independently with customers; engineering groups.
- Monitor and Mentor Application Engineers.
- Train Sales representative and visit target customers to assist Sale Reps with product approvals.
- Analyze & interpret customer requirements to help provide accurate quotations & ensure profitable growth.
- Communication with Channel Partners, MPS sales Channels, ITEC Engineering & Quality Departments.
- Support industry events and technical conferences as needed.
- Gather competitive information to assist Product Management with future product roadmaps.
- Assist Quality with customer issues and concerns.
- Coordinate with internal departments to ensure organization and/or client requirements are met.
Benefits
- Medical
- Dental
- Vision
- 401k with employer match
- employer-paid disability
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What This Job Offers
Job Type
Full-time
Career Level
Manager
