Manager, Application Engineer

MacLean Power Systems • Monroe, NC

9d • Onsite

About The Position

ITEC (a MacLean Power Systems Company) in Monroe, North Carolina has an exciting opportunity for an Manager, Application Engineer who is self-motivated and exhibits a passion for understanding the business and contributing in a meaningful way to its strategy, operations, and long-term goals. Lead the efforts of ITEC’s Application Engineering team. Provide technical support for ITEC’s Customer Service and Engineering groups.

Requirements

• Bachelor’s degree in electrical engineering required.
• Minimum 8 years of experience with electric utility or electrical equipment manufacture in the power utility industry.
• Experience in utility metering or relaying applications

Responsibilities

• Develop & maintain a proficient level of ITEC product and application knowledge.
• Provide technical training to clients or internal users.
• Train Application Engineers to ensure they can work independently with customers; engineering groups.
• Monitor and Mentor Application Engineers.
• Train Sales representative and visit target customers to assist Sale Reps with product approvals.
• Analyze & interpret customer requirements to help provide accurate quotations & ensure profitable growth.
• Communication with Channel Partners, MPS sales Channels, ITEC Engineering & Quality Departments.
• Support industry events and technical conferences as needed.
• Gather competitive information to assist Product Management with future product roadmaps.
• Assist Quality with customer issues and concerns.
• Coordinate with internal departments to ensure organization and/or client requirements are met.

Benefits

• bonus potential based on company performance
• dynamic work environment that encourages creativity, innovation, and professional growth
• Medical
• Dental
• Vision
• 401k with employer match
• employer-paid disability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager