Manager, Application Administration

X-Energy • Oak Ridge, TN

18h • Onsite

About The Position

The Manager, Application Administration leads the team responsible for administration across the business and plant application portfolio. The position owns account management, configuration, and lifecycle support for those applications, and manages the application administrators who deliver that work. The role coordinates with platform owners, IT Support, and Cyber Security, but does not own server, infrastructure, or end-user desktop support.

The manager leads and develops the team, sets priorities and standards, assigns work, and supports hiring, onboarding, training, and career development. They oversee application provisioning, access administration, configuration, functional maintenance, licensing, vendor administration, inventory, and documentation. The manager also directly administers an assigned subset of applications and coordinates application updates and version upgrades with Cloud Infrastructure Systems.

The position administers application roles, access rights, and segregation of duties; coordinates with Cyber Security and identity management; executes changes under formal change control; and supports audits, NRC inspection readiness, and periodic access reviews. The manager coordinates service delivery and application issue escalation with IT Support, platform and functional owners, and vendors. The role is based in Oak Ridge, Tennessee, with five days per week in the office, travel of up to 10–25% as needed, and standard office hours of 8:00 a.m.–5:00 p.m. ET, Monday through Friday.

Requirements

• Bachelor's degree in Information Technology, Information Systems, or a related field, or equivalent experience.
• Typically 10 years of relevant experience.
• At least 5 years of experience in application or system administration.
• At least 2 years of experience leading or supervising a technical team.
• Experience administering enterprise business applications, including account management, configuration, and lifecycle support.
• Experience with user access administration, role management, and segregation of duties.
• Experience working under formal change control and computer system validation.
• Ability to obtain and maintain unescorted site access.

Nice To Haves

• Experience administering applications in a manufacturing or regulated industrial environment.
• Experience with identity and access management across an enterprise application portfolio.

Responsibilities

• Lead, develop, and manage the team of application administrators.
• Set priorities, assign work, balance workload across the application portfolio, and establish administration standards, procedures, and performance expectations.
• Support hiring, onboarding, training, and career development for the team.
• Own account management, provisioning, and access administration across business and plant applications.
• Direct application configuration and functional maintenance across the portfolio.
• Directly administer an assigned subset of applications, including configuration, access, and vendor escalation.
• Provide application lifecycle support, including updates and version upgrades coordinated with Cloud Infrastructure Systems.
• Manage application licensing and vendor administration.
• Maintain the application inventory and administration documentation.
• Administer user roles, access rights, and segregation of duties within applications.
• Coordinate with Cyber Security and identity management on provisioning and access controls.
• Execute application changes under formal change control.
• Support internal audits, NRC inspection readiness, and periodic access reviews.
• Maintain audit trails and records configuration to regulatory expectations.
• Ensure reliable administration and support for business and plant applications.
• Coordinate with IT Support on escalation of application issues from end users.
• Coordinate application administration boundaries with platform and functional owners, including ERP and MES teams.
• Manage vendor support relationships for administered applications.
• Maintain professional demeanor and behavior in all forms of communication.
• Perform other duties as assigned by the manager.

Benefits

• 401(k) plan with employer match.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Paid time off.
• Tuition reimbursement and professional development policy supporting continuing education.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager